Lead Pricing Operations Analyst

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Pricing Operations Analyst will play a critical role in enabling Lumens’ North Star pricing architecture. This position focuses on gathering and coordinating IT requirements, ensuring that quoting systems fully support our monetization ambitions. The analyst will collaborate across pricing, product, and marketing teams to deliver scalable, efficient, and AI‑enhanced solutions.

• Collect and document IT requirements for pricing architecture initiatives.
• Serve as a liaison between pricing, product, marketing, and IT teams.

• Ensure quoting systems are designed to support monetization goals.
• Drive improvements in speed, precision, and user experience through AI‑driven enhancements.

• Assist in integrating pricing and quoting workflows into  for accuracy, efficiency, and scalability.

• Identify opportunities for AI‑driven enhancements across quoting tools.
• Support initiatives that improve operational efficiency and customer experience.

• Ensures all approval processes and governance processes are designed in an automated fashion.

• Bachelor’s degree in Business, IT, or related field (or equivalent experience).
• 3-5 years of relevant experience in pricing, product or technical analyst role.
• Familiarity with  and enterprise workflow integration.
• Experience with AI tools or data‑driven process improvements is a plus.
• Excellent communication and cross‑functional collaboration skills.

• Project coordination experience in pricing or IT environments.
• Analytical mindset with attention to detail.
• Ability to manage multiple priorities in a fast‑paced setting.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

$84,629 - $112,838 in these states: AL AR AZ FL GA IA  KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$88,860 - $118,480 in these states: CO HI MI MN NC NH NV OR RI

$93,092 - $124,122 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We’re able to answer any additional questions you may have about our bonus structure (short‑term incentives, long‑term incentives and/or sales compensation) as you move through the selection process.

Benefits ()

Requisition #: 341408

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (). Job‑related concerns identified during the background screening may disqualify you from the new position or your current role.

Background results will be evaluated on a case‑by‑case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender…