Office Coordinator - Spanish Speaking

Position: OFFICE COORDINATOR - SPANISH SPEAKING
Job

Requisition

Division/Section/Unit:
Professional Regulation / Licensing & Testing / Maintenance

HR Tracking #: 37327

Position Title:

Office Coordinator, Opt. 2 - Spanish Speaking

Closing Date: 03/23/2026

Agency:
Department of Financial and Professional Regulation

Class

Title:

OFFICE COORDINATOR - 30025

Skill Option:
Keyboarding

Bilingual Option:
Spanish

Salary:
Anticipated starting salary $4,128 per month. Full salary range $4,128 - $5,450 per month.

Job Type: Salaried

Category:
Full Time

County:
Sangamon

Number of Vacancies : 1

Bargaining Unit Code: RC014 Clerical Employees, AFSCME

Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the  website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.

No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

Under direction, performs technical office support functions processing deficient or specialized license applications for all professions assigned to program; assists supervisor in the identification, preparation and filing of documents for the record retention program. Determines and follows up on deficient applications to be corrected. Approves applications once they are completed properly, with required supporting documentation, according to the licensing provisions of each Act administered by the program.

Determines application deficiencies and writes correspondence to entities concerning such deficiencies. Responds to inquiries regarding status of applications, examination dates and other related information. Updates files.

State of Illinois Benefits

Health, Life, vision, and dental insurance

12 weeks paid maternity/paternity leave

Pension Plan - Vesting at 10 years for Tier II

Full 20-year retirement awards free health insurance during retirement

Deferred compensation and other pre-tax benefits programs

Paid state holidays, 12-14 days annually

3 paid Personal Business Days annually

12 Paid Sick Days annually (Sick days carry over year to year)

10-25 Days of Paid Vacation time annually (10 days in year one of employment)

Personal, sick, and vacation rates modified for 12 hour work schedules (as applicable)

Employee Assistance Program and/or mental health resources

For more information about our benefits please follow this link: https://www
2.illinois.gov/cms/benefits/Pages/default.aspx

Essential Functions

* Under direction, receives and evaluates complex licensee applications, supporting documents and/or correspondence for including but not necessarily limited to licensure renewal, licensure reinstatement, duplicate license, corrected license, inactive status, restore to active status, data changes, restoration of licensure and continuing education for all professions.

* Utilizes a personal computer to research and analyze computerized licensure applicant data to obtain and/or verify receipt of application, licensure methods and deficiencies for each of the professions regulated to ensure compliance with the various licensure statutes, Rules and Regulations, policies and procedures.

* Applies extensive knowledge of the Department's data base system and coding specifications by inputting data to identify the licensee and to verify compliance with licensure statutes, administrative rules, policies and procedures.

* Applies general knowledge of licensure acts, agency operations, and administrative rules by explaining or clarifying licensure requirements, administrative rules, processes, procedures and available services to applicants, licensees, associations, hospitals, state licensing boards and the public.

* Independently researches and analyzes records, computer data, microfilm data, microfiche, micro image terminal, and hard copy of application to respond to requests for certification/verification for all professions.

* Receives, reviews, and evaluates continuing education credits for those professions requiring continuing education as a renewal/reinstatement requirement.

* Receives, reviews,…