Office Associate - DCFS SCR PCD - State Register - Springfield - M-F shift

DCFS SCR OFFICE ASSOCIATE

Title: Office Associate Opt 2 - Springfield

Agency: Department of Children and Family Services

Job Title: Office Associate Opt 2 - Springfield

County: Sangamon

Number of Vacancies: 1

Plan/BU: RC014

Salary: Anticipated starting salary $4,004 monthly;
Full Range $4,004-$5,245 monthly

Job Type: Salaried, Administrative Support

M-F 11:30am-8pm shift

Closing Date: 02/24/2026

Supervisor: Julia Ramirez

Union Position: This is a union position; provisions of the relevant collective bargaining agreement apply to the filling of this position.

Application Instructions: All applicants who want to be considered for this position MUST apply electronically through the  website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Placement Clearance Desk Worker. Under direction, this position conduct involved searches from multiple informational sources to provide authorization or denial for placement of Department youth in care in licensed foster homes and unlicensed relative homes. This position will conduct background checks and review printouts.

This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s call operations.

DCFS offers a competitive compensation plan, excellent benefits, and a pension program. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

• Serves as Placement Clearance Desk Worker.
• Processes Background Checks requested from the SACWIS LEADS request log by conducting criminal background checks and reviewing printouts.
• Regularly checks the Placement Clearance Desk (PCD) email box and fax for waivers and holds.
• Responds to calls from various department and purchase of service staff requesting information on placement clearances, holds, background checks, and Recipient Identification Number (RIN's) temporary medical cards.
• Maintains LEADS log of all inquiries made to the Law Enforcement Agencies Data System and maintains LEADS certification.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

• Requires knowledge, skill, and mental development equivalent to completion of high school.
• Requires 2 years of office experience.
• Requires ability to keyboard accurately at 45 wpm.

• Requires ability to pass a background check.
• Requires ability to secure and maintain Illinois State Police LEADS certification.
• Requires ability to work mandatory overtime.

Completion of High School.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental, and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

About the Agency: DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

Work Hours: M-F 11:30am-8pm.

Work Location: 2200 Churchill Rd, Springfield, Illinois, 62702

Agency Contact: mike.bolt

Job Family: Office & Administrative Support;
Social Services

NOTE: This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

For more information about our benefits please follow this link: https://www
2.illinois.gov/cms/benefits/Pages/default.aspx