OFFICE Clerical Support Details | State of Illinois

OFFICE CLERICAL SUPPORT

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome.

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To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center ability

ResCen or call  for further information and to request or discuss an accommodation.

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant's wage or salary history. Employment decisions are not made based on an applicant's wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:
Jan 15, 2026

Location:

Springfield, IL, US, 62701

Job Requisition

Closing Date: 01/30/2026

Agency:
Department of Children and Family Services

Class

Title:

OFFICE ASSOCIATE - 30015

Skill Option:
Keyboarding

Bilingual Option:
None

Salary:
Anticipated Starting Salary $4,004/monthly. Full Salary Range $4,004 - $5,245/monthly

Job Type: Salaried

Category:
Full Time

County:
Sangamon

Number of Vacancies: 1

Bargaining Unit Code: RC014 Clerical Employees, AFSCME

Merit Comp Code: (not provided)

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the  website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. IT IS HIGHLY RECOMMENDED THAT YOU UPLOAD COLLEGE TRANSCRIPTS AND RESUME.

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as an Office Associate. Under direction, this position will perform complex, specialized clerical services for Clinical Services. The position will answer phones, greet visitors, maintain files, and perform general clerical functions. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department's operations.

DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

• Serves as Office Clerical Support
• Answers incoming phone calls and greets visitors.
• Establishes and maintains case files.
• Completes and keyboards travel vouchers from handwritten materials, calculates and reviews to ensure accuracy, and returns to workers for review and signature.
• Orients professional and other clerical staff regarding Departmental rules and office procedures.
• Serves as timekeeper for the unit.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

• Requires knowledge, skill, and mental development equivalent to completion of high school.
• Requires 2 years of…