Office Clerical Support

Position: OFFICE CLERICAL SUPPORT
Job

Requisition

Closing Date: 01/30/2026

Agency:
Department of Children and Family Services

Class

Title:

OFFICE ASSOCIATE - 30015

Skill Option:
Keyboarding

Bilingual Option:
None

Salary:
Anticipated Starting Salary $4,004/monthly. Full Salary Range $4,004 - $5,245/monthly

Job Type: Salaried

Category:
Full Time

County:
Sangamon

Number of Vacancies : 1

Bargaining Unit Code: RC014 Clerical Employees, AFSCME

Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the  website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

IT IS HIGHLY RECOMMENDED THAT YOU UPLOAD COLLEGE TRANSCRIPTS AND RESUME.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.

No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as an Office Associate. Under direction, this position will perform complex, specialized clerical services for Clinical Services. The position will answer phones, greet visitors, maintain files, and perform general clerical functions. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department's operations.

DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions

* Serves as Office Clerical Support

* Answers incoming phone calls and greets visitors.

* Establishes and maintains case files.

* Completes and keyboards travel vouchers from handwritten materials, calculates and reviews to ensure accuracy, and returns to workers for review and signature.

* Orients professional and other clerical staff regarding Departmental rules and office procedures.

* Serves as timekeeper for the unit.

* Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated

above.

Minimum Qualifications

* Requires knowledge, skill, and mental development equivalent to completion of high school.

* Requires 2 years of office experience.

* Requires ability to keyboard accurately at 45 wpm.

Conditions of Employment

* Requires ability to pass a background check and self-disclosure of criminal history.

About the Agency

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

* A Pension Program

* Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance

* 3 Paid Personal Business Days annually

* 12 Paid Sick Days annually (Sick days carry over from year to year)

* 10-25 Days of Paid Vacation time annually - (10 days in year one of…