Customer Service Representative

Join to apply for the Customer Service Representative role at K&G Fashion Superstore
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For more than 30 years, K&G Fashion Superstore has provided value‑conscious customers with the latest fashions and styles at the best possible prices. We offer a wide selection of designer brands discounted up to 60% off department‑store prices at our 80 stores, making K&G a leading shopping destination for brand‑name apparel, footwear and accessories for the entire family.

We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member feels a true sense of belonging and can confidently express themselves.

We have immediate openings – start right away! Benefits include:

• Competitive hourly rates
• Flexible schedules that match your availability
• Tuition reimbursement
• Generous employee discount on your first purchase
• Ongoing discounts at any Tailored Brands store

What you bring:

• A customer‑obsessed mindset that delivers a world‑class experience daily.
• Desire to learn and adapt to new programs.
• Ability to work well with colleagues at all levels and contribute to a positive work environment.

Responsibilities:

• Handle and follow standard operating procedures for all customer purchases, returns, exchanges, store credits and discounted transactions, while securing cash and negotiable documents.
• Use suggestive selling techniques and respond to customer inquiries and needs.
• Assist with merchandise replenishment, store layout, recovery, and general housekeeping, ensuring floor stock and fitting room areas are maintained.
• Maintain awareness of product knowledge, POS instructions, promotions, and advertisements.

Physical requirements:

• Stand and walk for the majority of the shift; frequently bend, squat and twist; lift up to 50 lbs., climb ladders to reach merchandise or supplies, and distinguish between fabric patterns and colors.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.