More jobs:
Business Services Representative
Job in
Springdale, Hamilton County, Ohio, USA
Listed on 2026-01-10
Listing for:
Insight Global
Full Time
position Listed on 2026-01-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Job Description
The Business Service Center (BSC) Service Representative provides exceptional customer support for Treasury Management products, including online banking (savings and checking accounts), lockbox, cash vault, remote deposit, wires, and ACH origination. This role handles 40 inbound calls daily helping with client and internal inquiries, resolves issues through research, educates users on system capabilities, and ensures compliance with all banking regulations.
Required Qualifications- 1-3 years of customer service experience
- Previous banking experience
- Ability to receive 40-50 inbound calls a day
- Deposit Operations or Cash Management
- Bachelor's degree in related field
- Familiarity with Treasury Management products
Associate
Employment typeFull-time
Job functionOther
Industries:
Staffing and Recruiting
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