Garden Sales Associate

We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous garden/hardware experience is a plus but not a requirement as we provide extensive training.

At FL Davis Ace Hardware, we’re independently owned and operated so helping our community is our number one priority.

Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude!

Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware: build a future, a purpose, and a community with us.

The primary responsibility for all positions within FL Davis Ace Hardware is to Amaze Every Customer Every Time and uphold the Core Values as determined by the management team. Garden Sales Associates are responsible for ensuring excellent customer service in the garden center and hardware store including engaging the customer, determining their needs, and projecting requirements.

Are you looking for a fun and loving work environment where you can connect with your community? Do you thrive in a setting that values personal relationships and customer care? If so, Ace Hardware is the perfect place for you!

Join our dedicated team at Ace Hardware, your local hardware store with a strong commitment to community and personalized service. As a Garden Sales Associate, you'll enjoy the satisfaction of helping customers find the perfect gardening solutions while developing your sales skills in a dynamic and supportive atmosphere.

• Assist customers with plant and gardening product selections and inquiries.
• Maintain a clean and organized garden section.
• Provide knowledgeable advice and tips on plant care and gardening techniques.
• Rotating stock to maintain freshness, and identifying potential overstock issues.
• Monitor/maintain the health of plants by watering, weeding, pruning, fertilizing, and treating pests and diseases.
• Engage with customers, provide plant selection advice, promote products, and address customer concerns.
• Design and maintain attractive plant displays, including signage and pricing, to maximize sales potential.
• Execute daily operational, day-to-day goals, and priorities assigned by store management. Move with a sense of urgency while paying attention to the detail.
• Cooperate with others and work well as part of a retail team, actively participate in huddle meetings, and share ideas for improvement.
• Install/remove promotional bin tags from displays and price tags as required by sales events, flyers, etc.
• Restock merchandise displays as needed, watch end caps and side wings.
• Handle special orders for all non-stock items.
• Watch for shoplifters and take action, in line with company policy, that will discourage shoplifting.
• Provide the best possible experience for Every Customer, Every Time by being helpful, knowledgeable, and friendly.
• Serve Customers in assigned departments, or storewide, and provide needed advice or information, greet customers as soon as you encounter them.
• Promote the Ace Rewards program to all customers, describe the Ace Helpful Promise(s) and use the Magic Question.
• Maintain awareness of all promotions and advertisement so you can tell customers about special sales.
• Always wear your radio and headset in order to effectively communicate with other associates or management.
• Assist customers with large or heavy items as needed.

• A strong understanding of plant identification, plant care practices, gardening techniques, pest and disease management.
• Basic horticulture knowledge
• Able to communicate professionally with customers and team members
• Skilled at providing prompt, friendly and attentive customer service
• Strong organizational skills with a passion for details
• Willing to learn all areas of the store and help train others
• Proven track record of being a team player
• Knowledge and experience of Lawn and Garden department is strongly desired.
• A continuous…