Account Supervisor, Shopper Marketing Agency

Description

People Minded – Must show dignity and respect to all people

Integrity – Must exemplify the highest degree of ethical behavior

Results Oriented – Must show passion, pride and commitment to succeed

Trust – Must be honest, sincere and confident

Teamwork – Must build trusting relationships

Innovation – Must progress through a combination of creativity, common sense and vision

Balance – Must maintain an optimistic attitude and keep perspective on what is important in life

• Account Services:
  • Build client relationships with appropriate marketing and sales functions, this includes visits to client headquarters and participation in client planning meetings
  • Serve as primary client contact at the appropriate management level
  • Train/supervise/oversee effective completion of all Account Coordinator & Account Executive job responsibilities
  • Expand client relationships to gain incremental revenue
  • Share best practices with others to maximize business potential
  • Understand client’s objectives, strategies and tactics and be the client advocate with the agency team
  • Ensure that we are meeting or exceeding all client contract obligations
• Program Planning and Development
  • Lead or support the strategic planning process
  • Participate in brainstorm meetings
  • Utilize Agency planning documents, such as job brief
  • Drive recommended program solutions that meet clients’ sales/marketing goals and brand standards
  • Determine necessary research to support or validate marketing plans
  • Investigate and recommend most effective execution strategies and tactics
• Creative Execution/Production
  • Manage creative process
  • Lead presentation of creative concepts to client
  • Ensure recommended creative solution fulfills approved creative guidelines and communication priorities and meets clients objectives
  • Ensure team follows Agency process and procedures
• Program Implementation
  • Oversee the implementation and management of all marketing tactics and retail initiatives
  • Oversee the management of budgets and timelines
  • Oversee the management and communication between the agency team, retail field team and client team
• Financial Responsibilities
  • Support Director/VP to ensure that agency meets all contracted obligations
  • Ensure profitability by ensuring that estimates and invoices are appropriately charged
  • Oversee clients’ overall Account Receivables
  • Help Director/VP manage overall profitability of accounts
• Other
  • Be willing, able, readily available to work outside of “normal hours”
  • Be a team player to your specific account team(s)
  • Work on special projects as directed by leadership
  • Communicate upward to ensure that management is informed
  • Oversee Account Executive and Account Coordinator roles as assigned to your team.

• Lead client relationships and oversee the development of shopper and trade marketing strategies that drive conversion and in‑store impact.
• Partner closely with internal strategy, creative, and execution teams to deliver best‑in‑class programs—ranging from customer‑specific activations to omnichannel shopper campaigns.
• Facilitate clear communication and compelling presentations that translate business objectives into powerful retail‑focused marketing solutions.
• Steer the creation and execution of promotional, digital, and in‑store programs that align with client sales goals, retailer priorities, and consumer/shopper insights.
• Manage account financials and contribute to organic growth by identifying new opportunities within existing client business.

• Bachelor’s degree in advertising, marketing, or related field.
• Minimum 6 to 8 years agency experience in retail or consumer packaged goods preferred.
• Prior experience working with Walmart and/or Sam's Club.
• Research/analysis experience a plus.

• Familiarity with market research techniques, including syndicated data
• Proven leadership, organization, and communications skills.
• Team player with a positive attitude.
• Self‑starter with strong analytical problem‑solving ability.
• Ability to effectively develop and communicate ideas, both oral and written.
• Ability to handle multiple projects.
• Proficient in Microsoft Office…