Certified Medical Assistant - Northwest Arkansas Region

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business.

Department:
Center Operations

Entity:
Team Members affiliated with Joint Ventures

Responsible to:
Manager, Regional Operations or On-Site Manager

Assignments received from:
Manager, Regional Operations, Team Leader, On Site Manager

Positions supervised:
None

In a collaborative manner, the Medical Assistant will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication. The Medical Assistant completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care partner of choice by re-defining value and access to quality care through an effortless experience, a culture of care, and seamlessly integrating with our partners and communities.

This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability.

• Graduate of a Medical Assistant Program preferred
• 1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred
• CPOE must be obtained within 2 weeks of hire if Medical Assistant Certification is not obtained upon hire required
• High school diploma or equivalent required

• Medical Assistant experience preferred for Graduate of a Medical Assistant Program
• OR 2+ years of Medical Assistant experience within the last 3 years under a licensed healthcare supervisor in lieu of a Medical Assistant program preferred
• Knowledge of medical terminology strongly preferred

• Basic Life Support (BLS) required at the time of hire (obtained through the American Red Cross (ARC) or American Heart Association (AHA))
• One of the following certifications is required (or must obtain within 15 months of hire):
• CCMA
  - Certified Clinical Medical Assistant (verified through NHA, National Health career Association)
• CMA
  - Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)
• RMA
  - Registered Medical Assistant (verified through AMT, American Medical Technologists or AAH, American Allied Health)
• NCMA
  - National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
• NRCMA – Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals)

Or the following certifications are exempted at the time of hire:

• Graduate of an Accredited School of Nursing or LPN or RN
• EMT – Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
• CNA - Certified Nursing Assistant
• Computerized Provider Order Entry (CPOE) certification for order entry is required within two weeks of start date and must be kept active in lieu of MA certification within the first 15 months of hire.
• MA in WA State: must hold:
  1) Certified MA (AAMA, NCCT, CMA, RMA) and WA certificate, or
  2) Registered MA (WA).
• MA in CA State: must hold:
  1) Graduate of MA school + Certified OR,
  2) MA must receive additional internal training either by graduating from MA school or receive training under Physician, NP, PA, etc.

• Knowledge of medical office management systems and procedures
• Excellent time management skills and ability to multi-task and prioritize work
• Social perceptiveness and service-oriented
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Proficiency in MS Office and patient management software

• Collaboration:
  
  Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront.
• Innovation:
  Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency…