Administrative Assistant - Patient Support Services Job Springdale area,Arkansas USA,Healthcare

Overview

Onsite position with working hours of Monday-Friday 8-4:30.

Position

Description:

Provides administrative and clerical support for Patient Support Services (PSS) departments.

Qualifications

Minimum Qualifications:

Minimum 2 years of experience in administrative role, preferably healthcare related. Knowledge of a variety of databases and able to teach to their functionality. Able to work collaboratively with other departments and consider their operations when implementing change.

Responsibilities

Takes primary responsibility for the creation and distribution of all printed communications related to PSS departments

Assists with the coordination and execution of annual memorial and other program events.

Maintains and updates bereavement and other PSS databases.

Creates the Bereavement Tracking Forms prior to each IDT meeting and enters notes into the electronic health records.

Works closely with grief counselors, chaplains, interns, and volunteers that assist in the program and mentors volunteers as needed.

Maintains and updates community bereavement database.

Responsible for collecting Military History Checklist from Social Workers and distributing military certificates to patients and families.

Organizes and maintains bereavement educational and group meeting material. Orders content for bear bags and organizes children's grief materials.

Coordinates and schedules groups and other appointments as requested by the Bereavement & Spiritual Care Manager.

May be assigned special projects by the Chief Clinical Officer or the Executive Medical Director.

Provides phone support and cross coverage for receptionists, clinical records assistant, and other administrative assistants as needed.

Demonstrates compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public.

Represents Circle of Life to the community in a positive manner.

Demonstrates flexibility, versatility and a positive attitude in integrating additional duties.

Performs other duties as assigned.

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