Patient Care Coordinator​/Engager

Patient Care Coordinator / Engager – Lucid Hearing

Location: Sam's Club, Springdale, AR

Hours: Full time – Tuesday to Saturday, 9:00 AM to 6:00 PM

Pay: $18+/hr

"Helping People Hear Better"

• Share our passion for giving the gift of hearing by locating people who need help
• Direct members to our hearing aid centre inside the store
• Interact with patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist in the centre
• Make 30-50 outbound calls daily
• Promote all Lucid Hearing products to members with whom they engage
• Educate members on all products (both hearing aid and non‑hearing aid) when interacting with them
• Assist providers when necessary, calling past‑tested members and scheduling medical referrals, etc.

• Medical, Dental, Vision, and Supplemental Insurance Benefits
• Company‑paid life insurance
• Paid time off and company‑paid holidays
• 401(k) plan and employer matching
• Continual professional development
• Career growth opportunities to become a leader
• Associate product discounts

• Willingness to learn and grow within the organization
• Sales experience preferred
• Stellar communication skills
• Business development savvy
• Appointment scheduling experience preferred
• A passion for educating patients with hearing loss
• Highly energetic and outgoing – a real people person
• Comfortable standing multiple hours

We are an Equal Employment Opportunity Employer.

Associate

Full‑time

Medical Equipment Manufacturing