Aquatic Manager

Aquatic Manager

Schedule: 30–40 hours per week in school
Availability:Flexible as schedule is based on schools needs

The Aquatic Manager (AM) plays a key leadership role in maintaining the quality, safety, and instructional excellence of our swim program. This position supports swim instructors, oversees pool operations, ensures curriculum quality, and helps create an outstanding experience for both families and team members.

• Teach at least 1 shift of swim lessons per week (no more than 3 permanent teaching shifts)
• Ability to work weeknights and weekends
• Maintain a current AT-MWSI Certification

• Uphold Aqua-Tots Swim Schools Core Values

• Develop, mentor, and identify future leaders among swim instructors

• Follow and implement Aqua-Tots customer service guidelines to ensure an exceptional experience for every family

• Communicate effectively with potential and existing customers

• Build relationships with families — know their names and their children’s names

• Use a customer-focused approach in every interaction

• Maintain clear and consistent communication with the General Manager (GM) and Manager in Training (MIT)

• Responsible for hiring, training, assessing, coaching, and performance of aquatic staff

• Complete training verification forms for all new AT-WSI team members

• Create, maintain, and review instructor schedules

• Oversee substitute instructors and resolve scheduling conflicts

• Anticipate staffing needs

• Manage instructor performance issues and instructor-specific concerns

• Respond to parents within 24 hours regarding instructor performance concerns

• Report unresolved aquatic complaints to the GM or MIT

• Coordinate and manage pool operations in accordance with State and County Health Department standards

• Follow and complete opening and closing pool checklists

• Oversee water quality tasks including vacuuming, backwashing, and chemical balancing

• Take weekly water samples to a local pool store

• Conduct two safety in-services per year following HQ guidelines

• Conduct 1–2 hours per week of instructor assessments

• Spend 5–10 hours per week training instructors (based on school needs)

• Training methods may include co-teaching and in-water shadowing (IWSE)

• Ensure all AT-MWSI instructors meet certification requirements

• Stay up to date with curriculum information from HQ

• Ensure lesson quality and student progression

• Schedule and lead monthly in-service trainings and select monthly training topics

• Participate in weekly ATD Aquatic Manager calls (1 hour per week)

• Verify time clock entries with scheduled shifts prior to payroll

• Complete 2–4 hours per week of administrative tasks

• Keep training forms accurate and up to date

• Maintain and update the WSI schedule weekly

• Submit student reports by designated due dates (including stuck students and aged-out students)

• Complete and submit weekly WSI assessments

• Send a weekly school update email to the MIT including:

  • WSI hires

  • In-training instructors

  • Completed trainings

  • Quality concerns

• Supervise and support aquatic staff

• Oversee instructor schedules and step in when coverage is unavailable

• Host pre-shift and post-shift meetings

• Monitor deck supervisors

• Ensure all pool opening and closing procedures are completed

• Adjust aquatic schedules as needed

• Meet with Operations Manager (OM) and/or General Manager

• Monitor aquatic staff attendance (90% attendance policy)

• Develop and implement plans for stuck students

• Participate in ATD AM calls

• Submit weekly updates and required assessments

• Support instructor recruitment and training

• Lead monthly aquatic in-service meetings