Retail Assistant Store Manager

Salaries and Commission

$13.00 to $17.00 per hour.
We offer an easily achievable commission structure that pays you for every transaction you process! Retail sales associates can earn up to 8% on transactions, averaging an additional $5.27 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program is available to all employees on the second (2nd) day of employment. Employees can withdraw up to 50% of the wages earned up to seven (7) times in a payroll cycle.
• Ability to earn unlimited commission above your hourly base rate.
• VACATION:
  Employees are granted one week of paid vacation after completing six months of active, full‑time service. Eligible employees receive an additional week (40 hours) of vacation after one (1) year of active employment and two (2) weeks (80 hours) of vacation on each anniversary thereafter (adjusted in accordance with state/local municipality requirements). 120 hours after five (5) years.
• SICK/PERSONAL:
  Eligible employees are granted 8 hours after 6 months of employment to be used before their first anniversary and 16 hours each anniversary thereafter (years 2–5). 24 hours after five (5) years.
• Employee discounts are the first day of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year) for full‑time employees who meet minimum program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto‑enrollment in the First Cash 401k program after six (6) months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking an Assistant Store Manager with a minimum of six (6+) months of management or 3rd‑key experience. Assistant Store Managers are accountable for day‑to‑day store operations and promoting a positive, productive environment. The role partners with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage customer relations and satisfaction.

This position sets the tone for a customer‑centric environment, analyzes store financial statements, commits to the company’s asset protection program, promotes the business, and targets new customer acquisitions.

• Facilitate a customer‑centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers to meet First Cash standards.
• Recruit top talent through company‑prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, ensuring all procedures are followed to protect assets.
• Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer processes and procedures within the store, including inventory, loan management, merchandising, store presentation, store systems, and enterprise‑level reporting.
• Evaluate the store’s financial statements and drive profitability through communication and goal setting.
• Ensure that operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
• Complete assigned tasks and training for self‑development as requested.
• Communicate clearly with employees to ensure they understand the store’s mission and profit objectives.
• Remain up‑to‑date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to perform duties and tasks for extended periods of time (standing, stooping, walking, climbing, pushing, pulling, and lifting) as required by federal, state, and local law.
• Must be able to lift/carry up to 50 pounds.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and to become firearms certified.
• May be asked to assist a customer on the…