Cypress Produce - Lead

Overview

Central Market is a specialty grocery that started in Austin, Texas in 1994, and has grown to multiple locations across the state. We offer a sumptuous selection of everything edible, from hundreds of cheeses and thousands of wines to acres of produce and aisles of experts. We go straight to the source to bring you the finest food and drink the world has to offer.

With a commitment beyond the plate, we believe food is a way of uniting families and communities, preserving cultures, and starting new traditions. Each of our stores is a market in the truest sense and a place to exchange goods, services, and ideas for those truly into food.

H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Store Department Lead, you'll lead a well-stocked, well-maintained department, while providing superior customer service. You'll perform supervisory responsibilities such as scheduling work and training/developing Partners.

Once eligible, you’ll become a Partner‑owned employee, which means our most important resources—People—drive innovation, growth, and success.

• Heart for People—willingness to train and supervise.
• Head for Business—a strong sense of how your actions affect Customers and the company’s success.
• Passion for Results—drive to lead your department to exceed sales goals.

• An associate’s degree or 6 months of related experience.
• Communication and interpersonal skills.
• Ability to work in a fast‑paced environment.

• May serve as backup to Department Manager and typically works opposite shift to Manager.
• May help prepare department work schedules.
• Carries out supervisory responsibilities in accordance with policies and applicable laws.
• Assists with inventory control; loads, unloads, and moves product.
• Trains Partners, directs work, addresses complaints, resolves issues, and follows production plans.
• Assists in all technical areas, as needed.
• Performs Representative / Specialist duties frequently.

• Provides / coaches on superior customer service.
• Takes orders from customers by telephone or in person.
• Answers customer questions regarding products and assists them with selections.
• Uses suggestive selling techniques and advanced product knowledge to meet customer needs and build department sales.
• Merchandises products effectively.

• Slices, packages, labels, rotates, and culls products for poor quality.
• Complies with department / Store operating procedures.
• Cleans / sanitizes sales floor, display cases, prep areas, and equipment.

• Ensures / oversees effective production planning and execution of supporting processes.
• Assists in all technical areas as needed (e.g., baking, frying, decorating).
• Culls bakery products for poor quality, expiration dates.
• Writes on cakes with icing per personalized customer requests.

• Applies advanced knowledge of current trends in beauty for hair care, skin care, and makeup.

• May oversee a specific area of the business:
  Service Case, Production, Cheese Shop, or Catering.
• Assists with inventory control, including planning portion of Fresh Production Planner (FPP); follows up on FPP inventory functions; ensures Perpetual Adjustment Walk (PAW) walks are complete.
• Assists with ordering and event order management (EOMs).
• Assists with training on new systems, tools, processes, and product roll‑outs; follows up with Partners as needed to reinforce or retrain.

• Serves / packages products at customer request.
• Educates customers on preparation / reheating instructions of prepared foods.
• Pre‑packages condiments (sauces, dressings) for prepared food items.
• Cuts, slices, dices, chops food in preparation for chef.

• Performs lead responsibilities for the department and may serve as backup to Produce Manager.

• Serves as dedicated lead over the in‑store production work &…