2920 & Gosling - Bakery - Cake Decorator - Part-Time

2920 & Gosling - Bakery - Cake Decorator - Part-Time

Responsibilities
H-E-B needs energetic and motivated partners willing to work hard and have fun while making our customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where people come first.

As a Cake Decorator, you will:

• Apply proper decorating techniques and maintain product quality by following guidelines.
• Prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety/sanitation standards.
• Become an owner‑partner once eligible, demonstrating commitment, hard work, and focus on quality and customer service.

Desired Attributes

• Heart for people: commitment to work hard to make sure customers and partners come first.
• Head for business: a strong sense of how what you do affects our customers and our success.
• Passion for results: initiative to step up and do what needs doing.

What You Need

• A high school diploma or equivalent.
• Bakery experience.
• Strong communication and interpersonal skills.
• 1+ year of relevant experience.
• Completion of company orientation, safety training, and e‑commerce online ordering training upon hire.

Customer Service

• Provide superior customer service.
• Takes cake orders from customers by telephone or in person with a high level of accuracy.
• Answers customer questions regarding products and assists them with selections.
• Uses suggestive selling techniques to meet customer needs and build department sales.

Production

• Apply proper decorating techniques according to visual training aids (VTAs) to produce quality cakes and pastries.
• Write on cakes with icing on request.
• Read and execute daily production list through cake flow.
• Ensure quality control of all products before sending to the sales floor per VTAs.
• Ensure cake product reaches the showcase and tables at prescribed times.

Food Service

• Prepare, package, and merchandise fresh product effectively.
• Slices, packages, labels, and rotates products.
• Records production and shrink to aid in production planning.

Food Safety

• Maintain sanitation in the work area.
• Comply with H-E-B food safety and sanitation standards.
• Comply with department/store operating procedures.
• Operate and maintain all equipment properly.

Additional Requirements

• Minimum age 18.
• Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine).
• Strong customer service, communication, reading, writing, planning, and organizing skills.
• Ability to function in a fast‑paced, retail environment with detailed and precise tasks.
• Physical ability to lift up to 40 lbs and manage in excess of 25 lbs.
• Ability to stand, reach, grasp, bend, and work in wet, cold, hot, and loud conditions as required.

Referrals increase your chances of interviewing at H-E-B by 2x.

Entry level

Part‑time

Management and Manufacturing

Industries:
Retail