Field Support Engineer

Base Pay Range

$31.55/hr - $41.30/hr

• Deliver reactive and proactive activities according to the Service Level Agreement to ensure customer satisfaction and loyalty.
• Provide direct post‑sales systems and on‑site technical support for reactive and proactive customers.
• Maintain a high level of customer satisfaction by ensuring clear business and technical alignment, clarifying customer needs, and ensuring that they are met.
• Responsible for the Company Total Customer Experience as well as revenue growth, profitability, and account retention.

• Minimum Vocational/Diploma/Associate degree (technical field) equivalent with 2–4 years of working experience in related fields, or degree holder with 1–2 years of relevant experience.

• Customer Relationship Management
• Customer Support
• Field Service Management
• Hand Tools
• Key Performance Indicators (KPIs)
• Preventive Maintenance
• Safety Standards
• Technical Services
• Technical Support
• Technical Training
• Test Equipment

We offer comprehensive benefits including medical, dental and vision insurance, HSA, FSA, 401(k), and life, disability and short‑term disability insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI‑generated calls, text messages or emails from Kforce and its affiliates, and service providers.