Medical Assistant

Overview

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency.

If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Responsible for assisting providers in the administration of patient care in assigned clinical areas. Assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. Also performs general administrative duties in accordance with TJC, CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. All patient care is under the direction of a physician and within the scope of a medical assistant.

Minimum Qualifications

• Education:
  
  High school diploma or GED required; and Graduation from a Medical Assistant program or
• Eligible for certification by either the American Medical Technologists (AMT) or
• The American Association of Medical Assistants (AAMA) or
• National Health career Association (NHA) or National Association for Health Professionals (NAHP) required

• Registered Medical Assistant (RMA) or a Certified Medical Assistant (CMA) or Certified Clinical Medical Assistant (CCMA) or
• Nationally Registered Certified Medical Assistant (NRCMA) required within 12 months of hire; and Current American Heart Association BLS/CPR certification within 30 days of hire
• Maintains required credentials

• Six (6) months of medical assistant experience required; or Completion of a medical assistant externship required
• Demonstrates ability to maintain good communications; ability to establish and maintain positive working relationships with employees, physicians, patients, families, and the public
• Working knowledge of ICD9/10 and CPT coding and insurance procedures
• Works primarily a pre-determined schedule but occasional requirements to work evenings or weekends depending on patient care needs may exist; ability to float to other clinic practices as needed is an expectation

• Under the overall supervision of the Practice Manager, direct clinical supervision of the physician and within established policies and procedures, the incumbent performs the following functions:
• Delivers appropriate care to patients, at a proficient level; is cross-trained to competently care for patients in a Patient Centered Medical Home (PCMH) setting.
• Reviews charts prior to patients’ scheduled appointment to assure that all requested lab work and diagnostic procedures have been completed and that reports have been returned and are accessible to the provider.
• Reviews, obtains, and records patient vital signs, temperature, pulse, height, weight and blood pressure and reason for visit and uses the Electronic Medical Record (EMR) appropriately and follows guidelines.
• Cross trains to perform patient access tasks, including: take messages and assist providers with return phone calls to patients and pharmacies appropriately.
• Direct patients to examination rooms; assists in preparing patients for examination. Notifies provider of patient’s arrival and readiness for their examination.
• Assists providers with patient examinations and procedures, including (but not limited to) surgical procedures, GYN exams, diagnostic studies, and treatments.
• Operates and monitors functioning of equipment; hands instruments to the provider.
• Conducts hearing, vision, breathing and EKG testing; records results in chart.
• Administers medications as directed using seven rights. Performs venipuncture, collects urine specimens, and complete lab tests procedures according to policies and procedures. Handles all specimens using Universal Precautions.
• Recognizes emergency situations, seeks assistance and intervenes…