Senior Customer Engagement Manager

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At Exxon Mobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.

The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies.

We invite you to bring your ideas to Exxon Mobil to help create sustainable solutions that improve quality of life and meet society’s evolving needs. Learn more about our What and our Why and how we can work together
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Exxon Mobil's state-of-the-art campus north of Houston serves as home to its Upstream, Product Solutions and Low Carbon Solutions businesses and their associated service groups. The facility opened in 2014 and accommodates more than 10,000 employees and visitors.

By bringing many global functional groups together, the campus provides employees with the tools and capabilities needed today, and in the future, to achieve business objectives and accelerate the discovery of new resources, technologies and products. It was designed to foster improved collaboration, creativity and innovation and enhance the company’s ability to attract, develop and retain the top talent in the industry.

The campus is located in Spring, Texas, on 385 wooded acres immediately to the west of Interstate Highway 45 (I-45), at the intersection of I-45 and the Hardy Toll Road, approximately 25 miles from the cultural vibrancy of downtown Houston.

The campus was constructed to the highest standards of energy efficiency and environmental stewardship. Its design incorporates extensive research into best practices in building and workplace design through extensive benchmarking of the world’s top academic, research, and corporate facilities.

Learn more about what we do in Houston
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Lead relationship management for our strategic and growing Low Carbon Solutions (LCS) business, with a focus on customer coverage in the technology sector. Represent LCS’s diverse portfolio of low‑carbon technologies, including:

• Carbon Capture & Storage (CCS)
• Geothermal
• Low Carbon Hydrogen and Ammonia
• Lithium extraction for battery manufacturing
• Advanced low‑carbon technologies and decarbonization services

Your mission:
Partner with XOM LCS leaders to bring next‑generation decarbonization solutions to market faster, more safely, and at industrial scale. This role sits at the intersection of energy transition innovation, large‑scale industrial technology, and hyperscaler digital platforms.

Strategic Account Leadership

• Serve as the primary relationship lead for Exxon Mobil LCS, aligning deeply to their CCS, hydrogen, geothermal, lithium, and CDR business strategies.
• Build and maintain customer account plans
  , ensuring long term relationship health, and organized connectivity between Exxon Mobil and customer interfaces.
• Facilitate executive‑to‑executive engagement
  , ensuring strong alignment between Exxon Mobil leadership and internal product, engineering, and industry teams.

Business Development & Commercial Growth

• Drive opportunity creation, aligned with Exxon Mobil LCS’s business strategy and priorities.
• Present value propositions, and support development of differentiated offers tailored to CCS, low carbon Hydrogen, geothermal, and next‑gen lithium and CDR value chains.

Delivery Excellence & Customer Success

• Coordinate technical and commercial delivery teams to ensure deployments land with high impact and measurable customer results.
• Monitor customer satisfaction, identify risk areas, and ensure post‑sales success across LCS digital initiatives.
• Ensure seamless customer experience across Exxon Mobil…