Recreation Aide - Boat House
Listed on 2026-03-01
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Customer Service/HelpDesk
Recreation & Leisure, Customer Service Rep
Description
Year-around part-time position
20 hours per week
Summary of DutiesProvides customer service to patrons and clerical support by performing the following duties.
Essential Duties And Responsibilities- Welcome and assist visitors or direct them to the appropriate staff member.
- Answer phones; answer routine questions or direct calls to appropriate staff member, take messages as needed.
- Ensure that program flyers are updated and posted appropriately.
- Perform cash handling duties, make change, and input fees and issue receipts. Record amount received and prepare report of transactions using computer software.
- Monitor users of recreation center, Boat House, and participants in recreation programs to ensure orderly conduct.
- Provide information on programs, activities, and events in person or by phone.
- Provide general clerical support including typing, filing, and copying.
- Utilize company software to enroll customers in programs.
- Receive, issue, and store recreation equipment and supplies.
- Input data into computer for registration process.
- Enroll customers in activities and create reservations.
- Perform facility opening and closing procedures, such as ensuring the facility is secure, rooms are set-up and break-down for programs, equipment is picked-up etc.
- Assist with recreation programs, activities, special projects, and events as required.
- Employee may be required to work special events on nights, weekends, or holidays.
- Performs other duties as assigned.
- Prepare daily reports and deposits.
- Utilize company software to enroll customer in programs.
- Work outdoors in variable weather conditions, year-round.
- Assist patrons in and out of the watercraft.
- May be required to drive the GEM vehicle, trailer with kayaks to the Lakes Edge Boat House facility.
- May be required to maintain GEM vehicle.
- May be required to perform opening and closing procedures, such as ensuring the facility and equipment is secure. Power-wash kayaks and clean life jackets.
- May work alone from time to time.
This position is a safety sensitive position and is subject to random drug testing.
QualificationsMinimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EducationHigh school diploma or General Education Degree (GED).
ExperienceOne (1) year of related experience and/or training; or equivalent combination of education and experience.
Licenses and CertificationsMust possess a Texas driver’s license and meet the driver safety policy requirements.
Age RequirementMust be 18 years of age or older.
Pre-employment RequirementsPass pre-employment drug screening, pass background check, and be in eligible status on Motor Vehicle Report.
Equal Opportunity StatementThe Woodlands Township is an Equal Opportunity Employer and values diversity at all levels of its workforce.
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