Senior Retail & Commercial Account Manager

Senior Retail & Commercial Account Manager

Location:

Spring, TX, US

Company:
Exxon Mobil

About us

At Exxon Mobil, our vision is to lead in energy innovations that advance modern living and a net‑zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.

The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower‑emissions technologies.

We invite you to bring your ideas to Exxon Mobil to help create sustainable solutions that improve quality of life and meet society’s evolving needs. Learn more about our What and our Why and how we can work together
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Exxon Mobil's state‑of‑the‑art campus north of Houston serves as home to its Upstream, Product Solutions and Low Carbon Solutions businesses and their associated service groups. The facility opened in 2014 and accommodates more than 10,000 employees and visitors.

By bringing many global functional groups together, the campus provides employees with the tools and capabilities needed today, and in the future, to achieve business objectives and accelerate the discovery of new resources, technologies and products. It was designed to foster improved collaboration, creativity and innovation and enhance the company’s ability to attract, develop and retain the top talent in the industry.

The campus is located in Spring, Texas, on 385 wooded acres immediately to the west of Interstate Highway 45 (I‑45), at the intersection of I‑45 and the Hardy Toll Road, approximately 25 miles from the cultural vibrancy of downtown Houston.

The campus was constructed to the highest standards of energy efficiency and environmental stewardship. Its design incorporates extensive research into best practices in building and workplace design through extensive benchmarking of the world’s top academic, research, and corporate facilities.

Learn more about what we do in Houston here.

The Senior US Retail & Commercial Fuels Account Manager is responsible for developing and maintaining customer relationships for the sale of branded and unbranded fuels to regional and national accounts. The role is office‑based in Spring, TX and will involve travel (typically 40‑60% a month). The role involves interfacing externally with fuel buyers and internally with customer service, credit, pricing, and supply contacts.

The individual will be the primary contact for customer interactions and will be expected to grow volume with existing relationships while also prospecting volume growth with new customers.

Assume overall responsibility for customer / territory portfolio:

• Account management
• Coordination with partners for supply, credit, payment terms, pricing and invoicing activities
• Act as focal point between customer and Exxon Mobil
• Develop account strategies; deliver optimum brand and customer experience
• Optimize general interest and cross functional returns through interactions with value chain partners
• Develop and maintain strong business relationships with key customer and third party contacts
• Develop and maintain market awareness and understanding of supply, pricing, operations and logistics
• Execute territory strategies to improve customer portfolio based on risk‑reward principles (focusing on high grading for maximum general interest)
• Ensure that the marketing offer elements are consistently applied
• Promote full and consistent execution of all plans and programs - support adoption of best practices
• Steward, adhere to and execute all management systems and standards (safety, controls, legal, etc.)
• Effectively use pipeline tracker to:
• Ensure pipeline opportunities are aligned with organization objectives
• Manage applicable sales opportunities through the sales process
• Identify new opportunities and maintain effective opportunity pipeline flow
• Work with internal partners to assess customer opportunities with a view to the general interest
• Co…