Customer Quality​/Resident Engineer; Electrical Products

Position: 10 Months Contract (Possible Extension)

Title:

VNZ
90UJ
P - Customer Quality/Resident Engineer (Electrical Products / Packages)
Job Description

• The successful candidate will serve as the link between the plant and the manufacturing facility.
• The candidate will also be required to re-verify parts within the computer system.

• Perform a good first level analysis of non-conformances.
• Verify all suspect product and maintain product test equipment.
• Be the communication link between Customer Plant and Cyprium CSE will reside at customer facility. Expedite non-confirming material back to Delphi same day.
• Input data into Incident Reporting System (IRS).
• Provide technical support and system understanding.
• Conduct/coordinate initial 24 hour containment. Where required, coordinate additional containment.
• Be an integral part of the response teams. Write a weekly trip report.
• Monitor/negotiate Global Customer Base Return Parts Per Million (PPM) rates.
• Provide/coordinate special event activity.
• Develop customer relationships in the plant to improve the product and maintain or increase the business.

• 6-10 years of related work experience.
• Candidate should be computer literate and familiar with Excel, Word, and email.
• This person should be highly organized and have superior communication skills as he/she will interface with customers.

• College degree with a major in Engineering.