Advisor; Half-Time

Overview

Guides students from initial inquiry through program completion, facilitates orientations, assists with career exploration and class selections, provides case management for targeted populations and tracks program completion, and participates in community outreach events.

• Assists students in planning a program of study, interprets placement test scores, and assesses readiness to begin college level work.
• Advises students in appropriate course selection and instructs students in the online registration process.
• Identifies and resolves barriers to student success utilizing coaching principles.
• Incorporates research-based retention and persistence strategies for case management of students at risk of non‑completion.
• Assists students with initial career advisement, refers them to the college’s career exploration tool, and guides students to appropriate career resources.
• Serves as VA certifying official advising students on educational benefits under the veterans’ administration program and assists in the preparation and transmission of Veteran Administration forms.
• Recruits and conducts outreach activities to high school students and other college‑bound individuals or groups; serves as dual enrollment advisor with public, private, and home schools.
• Conducts outreach activities to students who have inquired about the college.
• Facilitates student orientations and campus tours.
• Assists the Assistant Dean of Student Affairs & Enrollment Management with academic advising functions such as testing, orientation, career assessment, transfer workshops, and high‑school and community outreach events.
• Provides guidance to students about transfer requirements and participates in organizing the annual Transfer Fair.
• Assists the Assistant Dean with community outreach and retention initiatives and related follow‑up and reports.
• Utilizes a wide range of software and computer systems to track and analyze student progression and retention.
• Represents the Assistant Dean of Student Affairs and Enrollment Management in their absence as assigned.
• Works with the student information system to provide online academic advising assistance to students and keeps abreast of updates and enhancements of the Enterprise Resource Planning system.
• Assists in implementing the College Equity Plan.
• Serves on college and campus committees and participates in campus activities as appropriate.
• Performs other duties as assigned.

• Bachelor’s degree in Counseling, Psychology, Human Services, Education, or related field from a regionally accredited institution.

• Knowledge of theories and best practices in academic advising and retention.
• Thorough understanding of all PHSC certificate, associate, and bachelor’s degree programs.
• Knowledge of college and community resources including student accessibility services, veterans' program, student support, learning support, and student assistance programs.
• Knowledge of transfer issues and articulation agreements, PHSC policies and procedures, FERPA regulations, and relevant legislative changes.
• Customer service principles.
• Applicable student support programs, academic advising, and/or related programs.
• Career planning principles and practices.
• Applicable Federal, State, and local laws, rules, regulations, policies, and procedures.
• Diverse populations and cultures.
• Recordkeeping principles.
• Computers and related software applications including Microsoft Office Suite.
• Excellent time management skills.
• Ability to serve diverse populations and cultures.
• Ability to work flexible hours including some evening and weekend hours consistent with student needs.
• Ability to review and analyze student needs and recommend appropriate success strategies and referrals.
• Ability to manage large amounts of information related to academic programs, college policies and procedures, and federal regulations.
• Strong organizational and administrative skills and the ability to prioritize and meet deadlines.
• Demonstrated ability to manage multiple activities and maintain flexibility.
• Demonstrated leadership practices and ability to think strategically to support change and innovation.
• Experie…