Dispatch Supervisor

Position Summary

Oversee and supervise a work group to meet department goals.

The shift for this position will be 4:00AM- 12:30PM or until work is completed.

• Provides leadership to assigned personnel through effective goal setting, performance reviews, delegation, and communication. Provides measurable feedback, suggestions for improved performance and recognition for achievements.
• Conducts interviews, hiring and training as necessary.
• Supports the safety programs to ensure compliance with policies and regulatory requirements. Maintain a safe working environment for all associates.
• Assists with process improvement initiatives.
• Conducts regular meetings to ensure that personnel are well informed of policies and procedures. Continually enforces productivity standards.
• Ensure excellent customer service and communication.
• Ensure drivers are completing all required daily paperwork:
  • Driver hours log (when needed)
  • Pre-trip inspection sheet
  • Driver's vehicle inspection report
  • Daily vehicle mileage and fuel report
  • Ensure all paperwork is submitted promptly to corporate office
• Dispatch:
  • Assign product to be pulled by material handlers
  • Route paperwork/product to appropriate area
  • Ensure drivers are completing customer returns within 3 days of creation
  • Collect COD logs on a daily basis to ensure cash and checks are being collected
  • Communicate to CSR's, Sales, Customers, Other locations and Drivers effectively
• Fleet:
  • Monitor state and federal DOT regulations
  • Ensure all PM's are being performed on a regular basis
  • Ensure all repairs are performed in order to stay compliant with federal regulations
  • Assist drivers in making proper arrangements when a break down occurs
  • Coordinate Smith Training for drivers
• Operate power equipment, including fork-lift.
• May work as a backup driver as assigned or directed.

• Physical demands:
  While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift products weighing up to approximately 80 pounds. Handling of tires (e.g., rolling, destacking, team lifting) greater than approximately 70 pounds.
  
  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• Protective equipment required: steel or composite toe boots, safety vest, harness, seatbelt, SRL (self-retracting lifeline). All equipment is provided by U.S. Auto Force except for steel / composite toe boots.
• Work environment:
  While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Fumes associated with tires and occasionally car parts and lubricants prevalent.

$26.00-$27.00 per hour

U.S. Venture's compensation range is specific to location and takes into account a wide range of factors that are considered including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Compensation decisions are dependent on the facts and circumstances of each case.

Required:

• Must be 21 years or older (mandatory company policy)
• Must possess a valid driver's license and good driving record in compliance with our driver policy
• One (1) year of professional driving experience (cube van, box truck or semi), and satisfactory completion of company road test by qualified assessor
• Two (2) + years experience in transportation industry
• Knowledge of DOT regulations and legal requirements for drivers
• Excellent communication, customer service, and organization skills
• Ability to be trained and safely use powered industrial trucks (forklifts) and high reach lifts. Pass a forklift certification test
• Must possess a valid driver's license and good driving record in compliance with our driver policy
• Ability to safely lift 50 pounds consistently and occasionally lift up to 80 pounds
• Ability to exert a pushing force of up to 40 pounds - working with barrels and industrial/agricultural/industrial/ag
• Ability to follow instructions and safe operating procedures
• Demonstrated ability to provide quality customer service
• Ability to work overtime as needed
• Successfully pass a pre-employment drug test (do not test for THC/marijuana)
• Valid DOT Medical Card or the ability to obtain DOT Medical Card per DOT/FMCSA guidelines and requirements during the hiring process (Please visit the DOT/FMCSA website for a complete list of requirements)

U.S. Auto Force

U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency unless…