Inside Sales Representative​/Office Manager

Benefits

• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

At FASTSIGNS of Spokane, we're looking for an experienced person to fill a combination role of Inside Sales Representative / Office Manager. The position is approximately 85% Inside Sales Representative and 15% Office Manager.

• Be the go-to expert for our walk-in, email, e-commerce, and phone customers seeking to purchase signage.
• Engage in meaningful client conversations, offering consultative sign sales solutions that meet our clients' needs.
• Generate timely client quotes for the recommended client signage solution.
• Ensure accurate record-keeping of quotes, sales, work-in-progress, and completed projects.
• Collaborate with the team to ensure signage project accuracy and timely completion.
• Manage the client project from consultation, quote, order, production to completed installation to ensure quality project completion and customer satisfaction.
• Coordinate signage delivery or installation schedules.
• Properly close the project and obtain final project payment.

• Administrative Management:
  Oversee all office functions, including answering phones, handling correspondence, and maintaining office supplies.
• Financial Management:
  Handle invoicing, bill payments, and overdue accounts receivable collection to ensure financial accuracy and efficiency.
• Office Equipment and Technology:
  Ensure the proper functioning of office equipment and software.
• Inventory Management:
  Monitor and manage office inventory, placing orders for materials and supplies as needed.
• Policy Implementation:
  Develop and enforce office policies and procedures to maintain a productive and safe work environment.

• Previous retail or counter sales experience is required.
• Someone who enjoys interacting with clients and working to exceed client expectations
• Previous office manager experience
• Willingness to learn and apply software tools including AI tools
• Outgoing, responsive, eager to learn and has the ability to build relationships
• Great listening and organization skills
• Ability to work under pressure to output high volume, high-quality work

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!