BDC Administrator

Overview

Dealership - L0052 BMW of Spokane. BMW of Spokane
BDC Administrator. Pay: $17-$20 hourly with incentive bonuses for appointments set. Huge potential for earning for someone eager to convert leads into sales!

Schedule:

Mon-Fri, 8am to 5pm. Are you ready to take the wheel in one of the most exciting roles at a high-volume, fast-paced BMW dealership? We’re looking for a driven and experienced BDC Administrator to join our team in Spokane, WA.

As our Sales Assistant, you’ll be responsible for managing:

• 400+ internet leads per month
• 200+ inbound sales calls per month
• Setting quality appointments and ensuring consistent follow-up with customers
• You’ll use cutting-edge industry technology and proven processes to maximize every opportunity. This role is key to ensuring a seamless experience for our customers—from their first online inquiry to their visit in-store.

• Experience managing internet leads and sales calls in automotive sales (required)
• Strong organizational skills with the ability to handle high traffic volume
• Excellent communication and follow-up abilities
• Adept at navigating technology
• Leadership mindset with a focus on teamwork and results
• A professional, customer-first attitude
• Has a desire to grow with us in this automotive industry.

• Competitive pay plan that rewards performance
• Work in a team-oriented, supportive environment
• Growth opportunities within our publicly owned dealer group
• Access to the best, most effective technology in the automotive industry
• Be part of a premium brand that customers love and trust

The Sales Assistant is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.

• Gather accurate customer information to create a database for continual follow-up and retention
• Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions
• Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention
• Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers

• Ability to present information in a clear and professional manner
• Ability to manage one’s own time effectively
• Ability to type efficiently
• Basic & phone computer skills

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation. This includes an hourly rate with additional variable compensation for performance in the role.