Sales Consultant - Spokane Valley

Sales Consultant - Spokane Valley at Slick Rock Tanning & Spa

We are Slick Rock Tanning & Spa, a provider of state‑of‑the‑art sun, spray, and spa services. Our mission is to help clients radiate confidence through affordable, top‑quality wellness services while supporting our team members in achieving their personal, professional, and financial goals. We are guided by core values of transparency, inspiration, alignment, accountability, results‑orientation, and discipline.

We are looking for a service‑oriented and client‑focused Sales Consultant to join our growing team. As a Sales Consultant, the key outcomes you will be responsible for are: delivering exceptional customer service to ensure remarkable client experiences, promoting client loyalty, contributing to salon revenue targets by consistently achieving individual sales expectations, and upholding our 100% Cleanliness Guarantee.

• Provide outstanding customer service, going above and beyond for each client.
• Drive client retention and loyalty by listening to and learning about clients, addressing them by first name, and making them feel welcomed and valued in every visit.
• Create Wellness Plans for clients by matching them with the appropriate autopay plan and products.
• Meet daily key performance indicators (KPIs) such as Per Client Average, Member Conversion Percentage, and salon sales targets.
• Promote salon services, upcoming events, and retail products to hit targets.
• Maintain salon cleanliness to our 100% Cleanliness Guarantee standards.
• Serve as a contributing member of the sales team in revenue, culture, and brand image.
• Enforce and follow all state and federal regulations around sunbed use and UV exposure.
• Uphold and adhere to Slick Rock Tanning & Spa’s core values.
• Perform other responsibilities as assigned.

• Demonstrates a willingness to learn and understand salon services, clients, procedures, and policies.
• Strong desire to excel in a sales‑driven environment.
• Possesses excellent communication skills including active listening.
• Demonstrates a service‑oriented mindset and the ability to remain calm when resolving client grievances.
• Consistently arrives at work, meetings, and appointments on time and covers responsibilities if absent.
• Delivers high energy and positivity consistently.
• Demonstrates proficient computer skills and a deep understanding of MS Office Suite, Windows, Google Suite, or similar software programs.
• Prioritizes and plans work activities, using time efficiently.
• Inspires trust and works with integrity to uphold organizational values.
• Demonstrates persistence and the ability to overcome obstacles.
• Exhibits sound and accurate judgment and supports and explains reasoning for decisions.

• High School Diploma or GED required.
• 2+ years of experience in customer service required.
• 1+ year of sales experience preferred.

• Prolonged periods standing, walking, bending, or kneeling.
• Ability to lift up to 30 lbs at a time.

As an equal‑opportunity employer, Slick Rock Tanning & Spa is committed to meeting the needs of a multigenerational and multicultural workforce. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all interactions with clients, candidates, and partners.

Pay: $16.75‑18 hourly DOE + commission

On‑target earnings: $19.75‑30/hr (includes commission)

• 401k retirement
• Health insurance
• Paid time off
• Free tanning & spa services
• Employee discounts
• Professional development
• Paid training
• Community service opportunities (Habitat for Humanity, 2nd Harvest, Scraps, Blessings Under the Bridge, etc.)
• Team events (BBQs, Silverwood, Bloomsday, rock climbing, etc.)

• 6 to 8 hour shifts
• 3, 4 or 5 days per week

• Bonus pay
• Commission pay

For best consideration, include the job title and source where you found this position in the subject line of your email to admin  If you are already a candidate, please connect directly with your recruiter to discuss this opportunity.