Assistant Store Manager; nomnom South Hill

nomnom

Assistant Store Manager

Salary Range:$18.63-$25.33 Hourly

$3.00 shift differential eligibility

Work Location:2820 E 57th Ave. Spokane, WA 99223

The Opportunity:

• Be part of the multi-state team that keeps America moving.
  
  Our local retail brand,nomnom,represents our companyinthe Pacific Northwest,where our communities come to find not only fuel, but alsosnacks and sweet treats.

• Give your neighbors friendly, smiling service and make their lives a little easier.
  
  You'llhelp members of your community fuel their cars and satisfy their hunger.

• Enjoy great compensation andacollaborativeculture. We welcome and encourage input from allemployeesandyou'llbecome part of a team that includes hardworking and creative professionals who love to win.

• Pursue career opportunities in Retail, Marketing,Oil Refining,Logistic sand other areas of a growing company across multiple states.

• Maintain a safe work environment for employees and customers by setting safety as a priority

• Ensuregas pumps, lot and store areasare clean and free of debris at all times

• Work with Safety Team and conduct monthly mandatory meetings and trainings

• Report safety incidentsin a timely mannerandcomply withsafetypolicy,program sand processes

• Train, develop,guideand evaluate employees tooperatethe storeeffectively and safely to provide superior customer service

• Maintain a professional and supportive image among subordinates and supervisors

• As back-up to Store Managers, prepare andsubmitall employee paperwork accurately andtimelyi.e. (performance appraisals, performance notices, new hire checklist,etc.)

• Ensure that all employees receive continuouson-the-joband companyrequired training to improve customer service performance and safety awareness

• Motivate, provide feedback,andshareemployee recognition to improve individual,teamand storeperformance

• As back-up to Store Manager,address employeeperformanceand violation issues

• Set and communicate performance expectations, and evaluate actual performance based on those expectations as extension of the Store Manager

• Develop potential employees through coaching and training so they are ready for promotion to the next level

• Carry out all company policies

• Consistently provide prompt and courteous customer service, may berequiredtoassistcustomers at the gas pump, andassistin resolving customer issues

• Accurately ring up all sales on POS system,comply withall cash handling procedures,and other payment typesfor products sold

• Develop positive and professional relationships with all customers,vendors and contractors

• Responsible for all cash,moniesand inventory during shift

• As a top priority, develop and assign tasks appropriately to ensure that the storeis clean, adequately stocked and organized for fast,convenient and professional service to customers

• Ensureafriendly,welcoming and well-maintained storeenvironment to provide customers with a buying experience that meets their expectation

• Monitor customer needs and expectations, and work with storeemployees to ensure those needs are metby promoting programs and ensuring suggestive selling

• Assist customers at the pump and in the store to find the desired product andoperateequipment

• Activelysolicitcustomer feedback via consistent personal interaction and engagement

• Ensure complaints are resolved quickly and sincerely to the customer's,vendor’sand contractor’s satisfaction

• Promote and ensure a safe, positive public image within the community

• Promote and grow Loyalty Rewards program

• Plan and managestoreactivities to maximize operating profit

• Monitor fuel sales volume and competitor pricing toassistthe pricing analyst in development ofstorespecific fuel pricing strategies and tactics

• Monitormerchandise,foodmovementand competitor offerings toassistin development of storespecific product mix and pricing strategies

• Maintain store layout and product displays per schematics

• Executestorelevel sales promotions andassistin implementing network-wide promotional and advertising campaigns

• Manage fuel,merchandiseand foodinventory to ensureoptimumstocking levels

• Control operating…