Donor Services Associate

Join to apply for the Donor Services Associate I role at Goodwill Industries of the Inland Northwest

Posted by idahoworks.gov. For more information, see (Use the "Apply for this Job" box below). Closes: 2/8/26.

Location:

Spokane, WA.

Employment type:

Full & Part-time. Wage: $17.13 per hour. Benefits: /

Accept donated goods from the public. Maintain area in a neat and orderly manner both inside and outside. If located in a facility, assist in other areas of the store as needed. Goodwill is always accepting applications for this position in order to maintain an applicant pool. Must pass background check.

• Provide outstanding customer service.
• Greet donors at their vehicle.
• Assist in unloading acceptable donations in a timely and courteous manner.
• Thank donors for donations and ensure a receipt is offered to each donor, regardless of donation size.
• Maintain a well‑groomed appearance and acceptable dress in compliance with Goodwill Industries of the Inland Northwest’s Dress Code, including issued items such as DSC vests.
• Prepare records and reports, as requested.
• Keep supervisor informed of problems and suggestions related to the job.
• Perform other duties in production and retail as assigned.
• Comply with all Goodwill Industries of the Inland Northwest policies, CARF standards, and safety regulations.
• Sort donations according to current Goodwill Industries of the Inland Northwest requirements.
• Ensure donations are secure and appropriate sorting is performed indoors.
• Keep donation area neat, clean, and orderly.
• Ensure equipment is in good working order.
• Maintain an accurate count of donors on the DSC Worksheet.
• Ensure the DSC is properly closed and locked at closing (refer to Operating Manual).
• Call supervisor at beginning of each shift to report in and advise of condition of DSC site and donor counts.
• Report any maintenance or safety discrepancies immediately to supervisor.
• Attend department, organization, and other meetings/training as required.
• Work collaboratively with Workforce and Family Services to provide participant services.
• Follow all policies, procedures, and directives of Goodwill Industries to assure safety of personnel or property.
• Properly wear and maintain all required Personal Protective Equipment (PPE).
• Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.
• Comply with all health, safety, and fire standards and all local, state and federal regulations (WISHA & OSHA).
• Other duties as assigned.

Goodwill Industries of the Inland Northwest helps people build independence within the communities we serve.

We at Goodwill Industries of the Inland Northwest will be satisfied only when every person we serve has the opportunity to achieve his or her fullest potential as an individual, enriching our communities.

• Respect
  :
  We treat all people with dignity and respect. We put people first and believe in the potential of individuals to make positive changes in their lives. We pursue and celebrate diversity. We continually seek to exceed the expectations of all our stakeholders: donors, customers, participants, employees, volunteers, and community partners.
• Quality
  :
  We provide programs that are high quality, effective, and relevant to the changing needs of the communities we serve. We place a high priority on safety in all that we do. We embrace innovation, continuous improvement, creativity, collaboration, and change.
• Responsibility
  :
  We continually strive to meet the highest ethical standards. Stewardship: we honor our heritage by being socially, professionally, financially, and environmentally responsible. We believe in our accountability to our constituents, each other, and ourselves.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.