Budtender - Retail Associate

At Cannabis & Glass, we are passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. Our company embraces a culture that fosters growth and collaboration with a focus on delivering an outstanding customer experience.

As the largest recreational dispensary chain in Eastern Washington and Oregon, Cannabis & Glass takes pride in offering the region's best cannabis prices and widest selection. With four dispensaries located in North Spokane, Spokane Valley, Liberty Lake, and Ontario, Oregon, we strive to be the top choice for cannabis consumers.

Joining our team means being part of a thriving organization that consistently ranks among the top 10% highest grossing retailers in the state of Washington. Whether you are seeking a position at our retail stores or aiming for a senior corporate role, Cannabis & Glass provides diverse opportunities for professional growth and development.

We believe in creating an inclusive and supportive work environment where each employee's unique perspectives and contributions are valued. We encourage teamwork, creativity and empowerment as we work together to achieve our company's goals.

By joining Cannabis & Glass, you become a part of a dynamic and rapidly expanding industry that is shaping the future of cannabis retail. Embark on a fulfilling and rewarding career journey with us, where your passion and dedication will make a meaningful difference in the lives of our customers.

Cannabis & Glass is looking to add knowledgeable Retail Associates to our team. Join the most exciting and fastest growing company in the industry! If you enjoy working with and talking about cannabis, this is the right job for you! Retail Associates enjoy a fun and collaborative environment with great tips, the largest discount on cannabis in the industry, and a generous incentive program!

Join our team today and start looking forward to coming to work doing something you love!

As a Retail Associate (Budtender), you are the face of the brand. You’ll guide customers through product selection, offer cannabis education, and ensure an exceptional in-store experience. This is a customer-facing role perfect for someone passionate about cannabis, wellness, and retail service in a highly regulated environment.

• Greet every customer warmly and professionally; build rapport and promote return visits
• Provide expert guidance on product selection based on individual needs, preferences, and regulations
• Educate customers on strain types, cannabinoid profiles, consumption methods, dosage, and product effects
• Offer recommendations based on customer health goals, product availability, and state regulations
• Promote loyalty programs, daily deals, and new product launches
• Ensure all customers/patients have a valid  meet all eligibility requirements before purchasing

• Accurately process transactions through POS and seed-to-sale tracking systems
• Handle financial transactions with integrity and accuracy
• Follow all transaction limits, discounts, and promotional pricing protocols

• Adhere strictly to all state cannabis laws and internal SOPs (including , purchase limits, packaging, and labeling)
• Maintain confidentiality and HIPAA compliance when handling patient/customer information
• Report discrepancies, compliance concerns, or suspicious activity to store leadership

• Assist with restocking, product rotation, and backstock organization
• Maintain merchandising standards by keeping displays neat, full, and visually appealing
• Verify accurate labeling and pricing on all retail products
• Support cycle counts and inventory audits as needed

• Ensure the sales floor, waiting area, restrooms, and break room remain clean and organized
• Sanitize high-touch areas and workstations regularly
• Follow store opening, closing, and cash-handling procedures

• Must be at least 21 years of age
• High school diploma or equivalent required
• 1+ year of customer service, hospitality, or retail experience; cannabis experience not required
• Strong interpersonal and…