Retail Sales Associate Part Time

Join to apply for the Retail Sales Associate Part Time role at Pet Smart.

At Pet Smart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

Benefits That Benefit You

• Paid weekly
• Associate discounts and perks
• Health benefits:
  
  medical, dental, vision
• 401k
• Tuition assistance
• Career pathing
• Development Opportunities

Job Summary

Pet Smart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness and maintenance, pet safety standards, and the direct care of pets within our store.

Job Responsibilities

• Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register, and online.
• Greets pet parents and answers their questions throughout the store.
• Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience.
• Responsible for the pet healthcare of store owned pets, including feeding, watering, and cleaning habitats.
• Maintains store cleanliness standards.
• Supports weekly price changes and promotional pricing.
• Stages and sorts new product to match sales floor planners.
• Faces, fills, and recovers products to meet standards.
• Recommends, informs, and sells merchandise, services, and live pets.
• Administers store owned pet medications as directed by veterinarian.
• Promotes special events such as adoption weekends, Treats enrollment, charity events, etc.
• Ensures a safe environment for associates, pets, and pet parents.
• Takes immediate action when a sick/injured pet is identified, including transport to the vet.
• Assists in various store areas as required.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

Qualifications

• Strong written and verbal communication skills.
• Flexibility to work evenings, weekends, and holidays.
• Ability to react under pressure and maintain composure.

Physical Demands and Work Environment

• Stand, walk, climb ladders, and handle objects; reach, stoop, kneel, crouch, talk, and hear; vision abilities include depth perception.
• Frequently lift/move up to 50 pounds; occasionally team lift/move more than 100 pounds.
• Exposure to moving mechanical parts, wet environments, pet hair, noise, and live animals.

Join us for a chance to make a meaningful impact every day. Whether helping a customer choose their first fish or celebrating a pet’s birthday, you'll create moments that matter. We cherish diversity and the unique perspectives of our 50,000 associates, united by a passion for pets.

We’re excited to hear your story and learn more about you! Apply Now!