Assistant Manager

Assistant Manager - Soma

Position:
Assistant Manager at Soma located at 808 W Main Ave, Ste 108, Spokane, WA.

Assistant Store Manager primarily responsible for supporting the store manager in managing sales operations, asset protection, and human resources functions to ensure a great customer experience and maximum profitability.

• Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
• Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints professionally and promptly.
• Supervises associates engaged in sales, inventory receipt, cash reconciliation, or customer service.
• Models sales expectations by utilizing various techniques and communicating product knowledge; recommends merchandise selections or assists customers in locating or obtaining merchandise based on needs and desires.
• Maintains a visually appealing store with proper housekeeping, visual merchandising, and organization at the highest standard.
• Trains associates on visual merchandising techniques to ensure the store is always maintained.
• Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential.
• Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
• Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
• Facilitates and/or manages the general operations of the store, ensuring it is in working order and adequately maintained for safe and efficient operations.
• Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper controls.
• Assists in the recruiting, hiring, and development of store associates; interprets key performance indicator reports, delivers coaching, and provides feedback to the Store Manager for associate performance appraisals and evaluations.
• Other duties as assigned or required.

• Culture:
  Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
• Managing Complexity:
  Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Planning and Aligning:
  Planning and prioritizing work to meet commitments aligned with organizational goals.
• Organizational Savvy:
  Maneuvering comfortably through complex policy, process, and people‑related organizational dynamics.
• Courage:
  Stepping up to address difficult issues, saying what needs to be said.

• High School diploma or equivalent.
• Must be 18 years old or older.
• Minimum 3 years prior retail or sales management experience preferred.
• Excellent communication, verbal and written skills.
• Able to travel to stores throughout the district.
• Excellent customer service skills.
• Knowledge of administrative aspects of store operations.
• Able to stand, maneuver on sales floor and stockroom, operate register, lift and carry up to 50 pounds, fold merchandise, climb, reach, and push/pull.
• Regular attendance is essential to ensure adequate coverage to meet company objectives.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

$21.13 - $26.40 per hour, determined based on individual qualifications.

Wide range of benefit plans including health care, dental, vision, 401(k), paid time off, paid holidays, overtime consistent with federal/state law, life insurance, short and long term disability insurance, employee assistance program, and employee discount program.

Chico’s FAS, Inc. is an equal‑opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, disability, pregnancy, or any other category protected under federal, state, or local law.