Supervisor, Management, Program ​/ Project Manager

Supervisor

Spokane, WA

Full Time

Join Our Compassionate Team at Morning Star!

Do compassion, knowledge, and creativity drive you? Are you ready to make a real impact on kids' lives? We want to meet you!

Morning Star is looking for a Shift Supervisor to help our kids ages 7-15 thrive. Join us in providing care, empathy, and a commitment to their growth and learning.

At Morning Star, we are dedicated to supporting vulnerable youth who’ve faced significant adversity and trauma. Our Behavioral Rehabilitation Serves (BRS) program, located on the South Hill in Spokane, WA, has been home to kids since 1957. We also offer agricultural programming, giving you the chance to work with goats, chickens, and more.

If you feel a connection with our mission to serve those in need, desire to contribute to building responsible adults, want to be a part of our vision, and are looking for a way to give back to your community, we would love to talk to you.

The Supervisor supervises staff on all shifts and assists in ensuring that all required program requirements are successfully completed. The Supervisor is a high-performance leader who facilitates meaningful teamwork, solid partnerships, and progressive staff skill-building to generate positive outcomes for the service participants, staff members, and the agency. The Supervisor is the main point of contact during the shift to ensure compliant, therapeutic, and effective service delivery in the inpatient environment.

• Ensures residential program, environment, and staff operate according to licensing regulatory and contractual requirements. Implements all Morning Star policies and procedures.
• Lead, supervise, and train assigned staff to ensure the delivery of evidence-based services in the milieu setting.
• Supports staff by establishing training and professional development plans with those they supervise by conducting regular supervisions with staff. Provides consistent and professional coaching and fosters accountability and retention for behavior support staff.
• Ensures that staff misconduct is adequately addressed and documented; consults with the Program Manager and Director of Human Resources to provide and monitor staff corrective action as necessary.
• Collaborates with direct supervisor to ensure that safety, evidence-based practices, supervision, and clinical case consultation are addressed in weekly meetings and individually with staff members as necessary and per policy.
• Ensures each shift has adequate staff to maintain required staffing ratios, appropriate safety, and supervision for the milieu.
• Manages, and documents staff schedules, filling vacant shifts.
• Completion of assigned staff Performance Evaluations; collaborates with direct supervisor to support strengths and work areas related to staff performance.
• Makes sure that the program environment meets all safety, sanitation, and therapeutic expectations. Expectations are established by agency policy and procedure, state and federal law, accreditation standards, etc.
• Oversees the daily program, ensuring it complies with all requirements and that proper documentation is completed after every shift including medications and case management.
• Responsible for medication and case management as assigned.
• Transport clients using the MS  vehicle adhering to MS  policies.
• Be available for staffing coverage, crisis intervention and problem resolution.
• Participates in after-hours "on-call" rotation.
• Maintains professionalism and unity when communicating with clients, their families, and other representatives;
  Preserves client confidentiality at all times.
• Adheres to ethical standards, agency policy and procedures, and Morning Star's mission, vision, and values.
• Other duties as assigned by direct supervisor or representative.

• Effective, professional written and verbal communication skills
• Able to define problems, collect data, and draw valid conclusions.
• Sound critical decision-making ability.
• Ability to successfully work with the special needs of children in care.
• Must be at least 21 years old.

• High school diploma or equivalent and two (2) years of experience working directly with children, or two years of social service education and one (1) year of experience working directly with children, or four years of social service education may be substituted for the required experience.
• Additional experience of six (6) months of residential experience preferred.

• Paid time off
• 100% company-paid health insurance for employee
• Dental and vision insurance 50/50 premium for employee
• Life and AD&D insurance at no cost to the employee
• LTD insurance at no cost to the employee
• Tuition Assistance
• Employee Assistance and Discount Programs
• 403b retirement plan with up to 3% match
• Free MUV…