Property Manager

Overview

CCI is a nationwide full-service real estate platform focused on acquisition, asset management, property management, and development. Our current property portfolio consists of around 8,000 apartments and townhomes, with a focus on providing affordable housing for seniors and persons with disabilities. We also own and manage a diverse and growing portfolio of other real estate assets covering traditional multifamily rentals, office, and light industrial uses.

CCI employs around 400 Teammates in 30 states across the country – and we’re growing!

As we enter the next phase of our company’s growth, we’re looking for Teammates who can help us optimize our existing management platform (systems, tools, and processes), better leverage technology, and maintain our reputation for excellence. We are looking for ambitious self-starters who aren’t afraid to dig in. We value excellent communication and collaboration, and we reward those who challenge the status quo to find better ways of doing things.

We believe that people learn best by doing – so although we offer a full range of classroom learning and structured training paths, we prioritize hands-on experience and self-directed development.

We are seeking individuals with the right skills and know-how to help drive our company to new heights — to become a part of a team that values innovation, expertise, and collaboration.

Leadership and Management: Lead by example, prioritizing CCI's goals and values, including integrity and excellence. Strengthen relationships with team members and other stakeholders to bolster CCI's reputation. Foster a culture of accountability and ownership. Manage recruitment, training, and support to maximize team potential. Handle confidential information responsibly and cultivate partnerships to enhance CCI's standing.

Property Performance: Ensure peak performance at your property by maintaining full occupancy, satisfying residents and team members, collecting accounts receivable promptly, complying with regulations, ensuring safety and cleanliness, and adhering to budgets. Utilize CCI's resources to set clear standards and assess performance regularly. Discuss performance with direct reports and address any shortcomings. Report property performance to higher management and implement recovery plans as needed.

Customer Service & Service Standards: Take personal responsibility for communication, ensuring quality and timeliness. Address complaints and legal matters promptly, updating senior management. Develop marketing strategies for prospective residents meeting program requirements, adhering to Fair Housing regulations. Analyze market trends and contribute insights on market rates to regional and asset managers, maintaining CCI's brand standards and market reputation.

Marketing: Develop and implement inclusive marketing strategies in compliance with HUD/Fair Housing guidelines and the Affirmative Fair Housing Marketing Plan (AFHMP) to attract a diverse pool of applicants. Utilize various marketing channels aligned with AFHMP objectives to enhance property visibility and attract residents from all community segments. Ensure all marketing materials adhere to CCI’s brand standards to bolster its market reputation.

Continuously analyze market trends and competitor activities to refine marketing approaches.

Budgeting & Financial Management: Maximize revenue through effective occupancy management and leasing, promptly implementing rent increases as required. Collaborate with the Regional Manager to select comparable properties for market surveys and control expenses within budget. Plan capital improvements in advance, addressing budget variances with the Regional Manager and processing payables promptly. Develop ideas to enhance property amenities, assessing ROI with the Regional Manager and Asset Manager.

Program Compliance: Ensure compliance with diverse program requirements, including Affordable housing standards like HAP Contracts/Section 8 and LIHTC program regulations, alongside HUD inspection criteria such as REAC/NSPIRE guidelines. Address lender…