General Manager

General Manager 24 Hour Flood Pros of Spokane

Full Time
• 24 Hour Flood Pros of Spokane

• Bonus based on performance
• Company car
• Health insurance
• Opportunity for advancement
• Vision insurance

Are you a dynamic and experienced leader ready to take on a critical role in a fast‑growing water damage mitigation company? 24 Hour Flood Pros is seeking a talented and motivated individual to join our team as a General Manager / Operations Manager. We are a trusted name in the restoration industry, dedicated to providing top‑notch water damage restoration and mitigation services 24/7.

If you are passionate about managing operations, ensuring customer satisfaction, and driving growth, we want to hear from you!

Duties:

• Operational Excellence: Oversee day‑to‑day operations to ensure smooth and efficient workflow, including managing field crews, equipment, and resources.
• Team Leadership: Lead, mentor, and motivate a team of skilled technicians and office staff to deliver exceptional service to our customers.
• Customer Satisfaction: Maintain a strong commitment to customer satisfaction by ensuring high‑quality service delivery and addressing customer concerns promptly.
• Project Management: Manage projects from start to finish, ensuring timelines, budgets, and quality standards are met.
• Business Development: Identify growth opportunities and implement strategies to expand the company's market presence.
• Safety Compliance: Ensure all safety protocols and regulations are followed, providing a safe working environment for all team members.
• Inventory Management: Oversee inventory control and procurement to optimize resources and minimize waste.

Qualifications:

• Minimum of 2 years of experience in water damage mitigation or related industry.
• Proven track record of successful leadership and operations management.
• Strong communication and interpersonal skills.
• Exceptional problem‑solving abilities and a strategic mindset.
• Proficiency in project management and financial analysis.
• Familiarity with industry standards and regulations.
• Bachelor's degree in Business Management or a related field (preferred).

At 24 Hour Flood Pros, we are committed to creating a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds and experiences.

Compensation: $55,000.00 - $75,000.00 per year