Director, Program ​/ Project Manager, Management

Organization: SHASCOM-911

Position Title:

Director

Address: 3101 South Street, Redding, CA 96001

First Review:
January 11, 2026

Salary: $145,152 to $160,416 annually DOQ ($156,768 to $173,244 as of June 21, 2026)

Shasta Area Safety Communications Agency (SHASCOM-911) is seeking a Director to lead this emergency communications center serving California’s Shasta County. Spanning nearly 3,850 square miles in the heart of northern California, Shasta County is known for its majestic landscapes and abundant outdoor recreation. The county is home to iconic natural landmarks, including the snow‑capped Mount Shasta and the vast blue waters of Shasta Lake—California’s largest reservoir and a popular destination for boating and fishing.

Serving California’s Shasta County, SHASCOM-911 is a joint powers agency that provides 9‑1‑1 and dispatch services for the Anderson Police Department, the Redding Police and Fire Departments, the Shasta County Sheriff’s Office, and Shasta County’s EMS providers. SHASCOM serves a county population of 181,586 with a 2025 budget of $9 million and a staffing of 50 FTEs. The agency receives approximately 25,000 calls each month.

Reporting to the Board of Directors, the Director is an executive‑level position with the full scope of responsibilities associated with leading a stand‑alone professional public safety agency. The Director is responsible for the effective and efficient management of SHASCOM, ensuring high‑quality support to member agencies, exceptional customer service, and the highest level of safety for emergency service providers and the public they serve.

SHASCOM plays a critical role within the broader local public safety network, and this position ensures its reliability and operational excellence.

This position offers an exceptional opportunity to lead a high‑performing, well‑supported Emergency Communications Center in the heart of beautiful Shasta County, California. Poised for its next chapter, the Shasta Area Safety Communications Agency (SHASCOM) has a strong organizational foundation already in place. The new civilian Director will have the opportunity to inspire an engaged workforce, strengthen a culture of excellence, and elevate the delivery of exceptional service to the residents and public safety professionals of Shasta County.

Beyond the opportunity to lead a mission‑driven team, Shasta County offers an exceptional quality of life, with a welcoming community and a favorable cost of living.

SHASCOM-911 is an Equal Opportunity Employer.