Oracle Customer Care & Billing; CC&B Consultant

Oracle Customer Care & Billing (CC&B) Consultant

Founded in 2009 and headquartered in Ann Arbor, MI, TEKWISSEN™ provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each client’s requirements and span the services spectrum from Application Development/Maintenance, testing, Technology Consulting & staffing. The company is primarily focused on information technology, engineering, healthcare, financial technology and contingent workforce solutions.

It operates in seven business segments including Commercial, Professional & Technical, EMEA Commercial, and EMEA Professional & Technical. The company provides professional and technical expertise in the fields of Telecom, Education, Banking, Retail, e-commerce, Automotive, Life Science, Insurance, legal, healthcare, among others. It also offers outsourcing, consulting, recruitment, career transition, and vendor management services.

We strongly believe: " If something cannot be measured, it cannot be managed. " TEKWISSEN™ measures all of these processes and applies corrective interventions to manage the quality process at its core.

We are an Equal Employment Opportunity Employer M/F/V/D

Specialties:
Enterprise Solutions, Web Development, Data Warehousing, Systems Integration, IT Security, Storage Technologies, Development and Delivery, Business Intelligence, Telecommunications, Consulting and Planning, Network design, Implementation & Administration

Required:

• Oracle CC&B (Customer Care and Billing) AMS Team Lead.
• Resolve L2 and L3 tickets.
• Guide remote/offshore team.
• First point of contact for the client.
• AMS Support for Oracle CC&B and Maximo