Operations Manager; Real Estate Technology- A169

Position: Operations Manager (Real Estate Technology)- A169

Operations Manager

As the Operations Manager, you will own and optimize backend operational processes that power high-volume customer workflows. You'll maintain exceptional accuracy across data operations, build reliable process systems, and identify opportunities to streamline and automate tasks. This role is ideal for someone who is methodical, detail-obsessed, and passionate about creating order and scalability.

Your work ensures the operational backbone of the business runs flawlessly. You will increase data accuracy, improve process efficiency, eliminate bottlenecks, and contribute to building scalable, automated operational infrastructure that supports long-term growth.

Core Responsibilities
1. Daily Operational Execution (40%)

• Perform high-volume data entry, validation, and QA with near-zero error rates.
• Monitor and preserve data integrity across customer accounts.
• Maintain systematic tracking systems to ensure no task or process falls through the cracks.

2. Process Documentation & Standardization (25%)

• Document workflows and create meticulous SOPs.
• Standardize validation procedures and recurring workflows.
• Maintain internal documentation, reports, and operational dashboards.

3. Process Optimization & Analysis (20%)

• Identify gaps, inefficiencies, and bottlenecks.
• Analyze recurring issues and propose improvements.
• Implement small-scale enhancements to increase consistency and reliability.

4. Scaling & Automation Initiatives (15%)

• Support system configuration and onboarding processes.
• Identify repetitive tasks eligible for automation.
• Collaborate with technical teams on low-code/no-code workflow automation.

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