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Director of Business Systems & Automation

Job in Spokane, Spokane County, Washington, 99254, USA
Listing for: A La C.A.R.T.E. Solutions
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below

Do You Love Building Systems That Help Businesses Scale?

Are you a hands‑on systems leader who loves turning complexity into clarity? Do you enjoy rolling up your sleeves to build, optimize, and integrate business systems—while also shaping the long‑term technology strategy behind them? If so, we’d love to meet you.

Join ALC, a fast‑growing, fully remote CFO Advisory, Outsourced Accounting, and HR Services firm. We are on a mission to WOW professionally and CARE personally by providing expert guidance, people‑centric service, and thoughtfully designed solutions. We believe the combination of strong strategic thinking, practical execution, and a genuinely caring human touch is what allows us to bring clarity, confidence, and peace of mind to the growing organizations and leaders we serve.

We’re Seeking Someone Who:

  • Is a builder at heart
    —energized by designing, configuring, integrating, and improving business systems firsthand
  • Enjoys operating as both a strategic leader and an individual contributor
    , especially in a growing organization
  • Thrives in an entrepreneurial, fast‑moving environment where ownership and accountability matter
  • Values structure and systems
    , but also brings creativity and flexibility to solve real business problems
  • Is excited by emerging technologies, including AI
    , and thoughtful about how they’re applied in practice
  • Wants to play a meaningful role in shaping how a company scales
Who We Are

We are a passionate, people‑first team serving privately held, entrepreneurial businesses across the U.S. Our clients span industries including professional services, real estate and property management, data‑driven organizations, non‑profits, and more. As a remote‑first firm, we are intentional about collaboration, communication, and building systems that support both high performance and a great employee experience.

Core Values We Live By
  • Speak Your Truth
  • Get Sh
    * t Done
  • Team Up
  • Be Curious
  • Choose Joy
Job Summary

The Director of Business Systems & Automation is a strategic and hands‑on leader at ALC responsible for the design, implementation, and ongoing management of the firm’s internal and external business systems. While this role sets the vision and direction for ALC’s systems strategy, it is also a highly execution‑oriented role
, particularly in its early stages, with direct responsibility for building, configuring, integrating, and maintaining core platforms.

This individual serves as both the architect and operator of ALC’s systems ecosystem—rolling up their sleeves to solve problems, implement solutions, and continuously improve how teams work—while laying the foundation for scalable, sustainable growth.

The Director ensures that business systems are tightly aligned with ALC’s strategic goals by personally overseeing system selection, configuration, integration, and ongoing optimization
, and by collaborating closely with leaders across the organization to translate business needs into effective technology solutions. As the driving force behind ALC’s technological evolution, this role champions the adoption of new tools and emerging technologies, including AI; leads system upgrades and enhancements; and establishes structures such as an IT committee to foster a culture of continuous improvement—all in service of delivering on our brand promise to “Wow Professionally, Care Personally.”

Core

System in Scope
  • Click Up (delivery operations, tasks, templates, workload management)
  • Hub Spot (CRM, marketing automation, sales workflows)
  • Practice Ignition (proposals, service catalogs, pricing, acceptance workflow)
  • Timely (time tracking, utilization inputs)
  • ADP (payroll)
  • Avoma (AI platform for note taking and meeting recording)
  • Quick Books Online (financial data and reporting inputs)
  • Microsoft Office (Excel, Teams, SharePoint/One Drive, Outlook)
  • Power BI (dashboards, reporting, performance visibility)
  • Others as needed
Essential Duties & Responsibilities
  • Systems Leadership & Ownership
    Serve as the strategic owner and hands‑on operator of ALC’s business systems. As a department of one (initially), this role requires both setting the long‑term vision for ALC’s systems ecosystem and personally executing administration,…
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