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Case Manager II​/Case Manager Trainee - COPES Program

Job in Spokane, Spokane County, Washington, 99254, USA
Listing for: Frontier Behavioral Health
Full Time, Part Time, Apprenticeship/Internship position
Listed on 2026-01-22
Job specializations:
  • Healthcare
    Community Health, Mental Health
Salary/Wage Range or Industry Benchmark: 40000 - 50000 USD Yearly USD 40000.00 50000.00 YEAR
Job Description & How to Apply Below
Position: Case Manager II /Case Manager Trainee - COPES Program
* Adhere to program standards and guidelines and follow case management program protocols.
* Provide long-term care services responsive to the needs of elderly and adults with disabilities who are eligible for Title XIX Program services.
* Conduct face-to-face comprehensive assessments at the client's residence to determine level of care, including determining nursing facility level of care needs.
* Develop ongoing care plans which provide the support necessary to allow clients to live independently.
* Facilitate the coordination of in-home caregivers (Individual Providers and Agency Providers) for client care needs.
* Coordinate with ALTCEW and provide advocacy, coordination, consultation and support to clients, providers and stakeholders across multiple disciplines and systems.
* Perform program charting requirements, correspondence, and other paperwork accurately and in accordance to program deadlines.
* Authorize service payment through Provider One/Individual Provider One.
* Conduct interdisciplinary case reviews and consultations.
* Establish and maintain a good working relationship with FBH staff and community partners. Perform other related duties as required.
* Comply with all State WAC requirements and FBH policies and procedures.
* Requires travel to see clients in the community and travel between work sites.
* Other duties as assigned.
* High School diploma or its equivalent
** and
* * one year paid full time on-the-job social service experience or one year full-time equivalent verifiable hours through an internship or volunteer work in social services.  Part-time hours may be considered if hours total one year full-time equivalent.
* Must apply for a Counselor Agency Affiliated – Registered credential from the WA State Department of Health within 30 days of hire.
* Must have an unrestricted and valid driver’s license, active car insurance and must be willing to use their personal vehicle in the course of work**.
*** Bachelor’s degree in any other field
** and
* * four years of paid on-the-job social service experience.

Master’s degree in behavioral or health sciences
** and
* * one year paid on-the-job social service experience;
** OR
* * Bachelor’s degree in behavioral or health sciences
** and
* * two years of paid on-the-job social service experience;
** OR
* * Master's degree in any other field,
** and
* * three years of paid on-the-job social service experience.
** OR
* ** Participate in a two-year, on-the-job case manager training program under direct supervision;
* Participate in a monthly supervisory review of a sample of client assessments and service plans;
* Participate in annual performance evaluations conducted by the supervisor; and
* Perform competently as a case manager at the end of two years as determined by the supervisor’s performance evaluation.
* Agency has the discretion to reduce the timeframe to one year for exceptional performance by the Case Manager Trainee as determined by the supervisor’s performance evaluation.
* Ability to communicate and engage effectively with individuals of varied backgrounds, cultures, education level and socio-economic status.
* Knowledge of elder care and disabled adult caregiving issues.
* Ability to perform face-to-face assessments and screenings.
* Knowledge of data entry and computer systems to complete tasks.
* Ability to complete administrative tasks and organize and prioritize tasks.
* This position provided client services in-office and within the community at large on a occasional to frequent basis. Community settings include but are not limited to residences, group/congregate living settings, hospitals, shelters, the streets or anywhere in the community at large.
* Some environments may not be ideal in terms of cleanliness or being habitable.
* Occasional frequent travel between locations is required.
* The ability to drive a vehicle, traverse distances up to several city blocks and on various terrains, navigate stairs, get in and out of vehicles frequently is required.
* Daily use of a computer is required.
* May be required to lift 10 - 20 pounds.
* Blood-borne Pathogen Category III - No predictable exposure to blood-borne pathogens.
* Medical, Dental…
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