Iop - Office Coordinator

Responsibilities

The Outpatient Office Coordinator (OOC) is primarily responsible for coordinating both the electronic and paper chart needs of a patient from inquiry call to discharge, and helping organize any of the administrative needs of the program. The OOC should have a clear understanding of the levels of services available in the outpatient program and understand the workflow process as it pertains to referrals, admission, insurance authorization, discharge, and census management.

The OOC supports the IOP Program by organizing registration paperwork, admitting & discharging patients into MS4/Midas and establishing new charts, coordinating utilization review needs to pass along to the clinical team, responding to referral sources, and helping managing overall clerical needs of the program.

• At least one (2) years of related experience providing customer service and clerical duties in a medical setting.
• BLS, First Aid, Handle with Care and Verbal De-Escalation certification, provided by INBH.

• Two years working experience in a behavioral health setting.

All functions are essential functions unless otherwise noted.

The job functions of this position are not limited to the duties listed below.