Patient Care Coordinator

is hiring a Patient Care Coordinator to join our North Country Homes clinic in The Patient Care Coordinator will manage all aspects of the patient greeting and check-in. As the initial Kinwell representative, this individual will assist with prepping charts for daily appointments, manage the patient’s appointment scheduler, maintain the cleanliness and supplies in the patient reception and waiting area, communicate arrival times to teammates and assist with check-out and follow up duties for patients.

Lastly, this position will provide phone support for Kinwell's Call Center as needed, submit Health Information Management (HIM) requests and manage faxed documents sent to Kinwell.

One year of experience in a healthcare or patient service role or equivalent experience. Proficiency in Microsoft Office Suite and Electronic Medical Records (EMR) systems.

Strong customer service skills.

Familiarity with HIPAA regulations and medical insurance processes. Working knowledge of medical terminology and healthcare operations; HIPAA regulations and privacy requirements; insurance and billing procedures. Excellent critical thinking, flexibility, problem solving and communication skills (verbal and written).Three years of experience in a healthcare setting, specifically in a coordinator or administrative role. (Preferred) Experience using advanced EMR systems, scheduling software, and patient communication platforms.

(Preferred)
** Physical Requirements
** The following have been identified as essential physical requirements of this job and must be performed with or without accommodation:
Ability to move around the clinic to assist patients and medical staff as needed.
* Paid Time Off & Paid Holidays
* Medical/Vision/Dental Insurance
* Personal Funding Accounts (HSA, FSA, DCA)
* 401K* Basic Life Insurance
* Disability-Short Term and Long-Term
* Supplemental Life and ADD&D
* Tuition Reimbursement for qualifying programs
* Employee Assistance
#J-18808-Ljbffr