Grants Coordinator

Starting Hourly Rate: $26.69 - $28.04 Position Range: $26.69 - $38.65 FLSA:
Non-Exempt, Union Represented Purpose of Grants Coordinator

Under the direct supervision of a Housing Stability and Client Success Manager, the Grants Coordinator performs a variety of essential day‑to‑day functions in support of the Housing Assistance Programs (HAP) Department. This position is responsible for receiving approved client referrals for short‑term and emergency housing assistance, gathering and verifying required documentation, and communicating with applicants, landlords/property owners, and grantors to finalize eligibility.

The position schedules initial and extended hotel stays, reviews and modifies submitted payment requests, and ensures timely and accurate submission to Finance for processing. Additional duties include maintaining organized documentation for audit and compliance purposes, tracking invoices and reconciling purchase card transactions for reimbursement.

• Contribute to achieving the SHA mission, compliance, and the effective and efficient administration of rental assistance programs, in accordance with applicable federal, state, local, and agency regulations, rules, laws, and procedures.
• Perform work involving applicant and landlord/property owner documentation, eligibility status, leasing, and case management, including:
• Gathering documentation from applicants and/or landlord/owners and verify all eligibility criteria.
• Make the final determination as to eligibility for state‑wide rental assistance programs in accordance with applicable established program regulations and procedures identified in the grant contract.
• Sends applicant correspondence including eligibility and payment status in accordance with the established grant contract procedures.
• Verify client and landlord data into the SHA’s database program(s) and keep legible records on each individual client. Document and report all issues Supervisor and/or grantor.
• Verify and update approved payments and payment schedules with documentation and gathers additional approvals from grantor when necessary.
• Identify and recover over payments of assistance due to participant’s or landlord/owner’s non‑compliance with program regulations and policies.
• Terminate assistance in accordance with program guidelines and notify grantor of change in client status.
• Retain all documentation in accordance with records retention policy.

• Coordinate interpreters when translation services are needed for applicants, participants or landlords/property owners that may have Limited English Proficiency (LEP).
• Coordinate and maintain communication with landlords/housing providers for referred clients eligible under statewide programs.

• Assist in researching, developing, maintaining and revising department forms, procedures, and control systems as needed.
• Attend training, read appropriate publications, and confer with others in this field to stay knowledgeable of the changing federal regulations and policies.

• Attend regular meetings to discuss new approaches to better serve our clients and review new and current policies and procedures.
• Establish and maintain good rapport with public, grantors, participants and landlords/owners; promulgate and maintain Authority policies, rules, and regulations.
• Educate, network, and coordinate with previous, current and potential property landlords/owners and participants, grantors, and a variety of social service and governmental agencies to resolve a wide range of issues and ensure excellent customer service.
• Participate in cross‑training with other Housing Assistance Program and Housing Stability and Client Success staff to ensure seamless coverage and support for various department duties as needed.
• Coordinate activities and exchange information with other departments, including Administration, Finance, and Asset Management.

• Attend training sessions that pertain to housing as required to meet the ever‑changing…