Mortgage Sales Support Coordinator

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At Sunflower Bank, we’re experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full‑service financial institution, we offer a full range of relationship‑focused services to meet personal, business, and wealth‑management financial objectives. Creating Possibility is not just our mission, it’s what we do every day for clients and associates.

Learn more about Sunflower Bank at

Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the full‑time position of Mortgage Sales Support Coordinator at our Spokane, WA location.

The hourly rate for this position is $24.00 – $26.00 per hour, depending on knowledge, skills, abilities, experience, and location.

This position provides comprehensive support for marketing and compliance initiatives within the mortgage line of business. Responsibilities include assisting with the creation, review, and training of individually produced marketing materials to ensure adherence to Sunflower Bank’s marketing standards and regulatory requirements. The role involves tracking and monitoring co‑marketing submissions, open house promotions, social media content, and other marketing sources, as well as coordinating the communication and distribution of approved materials to new and existing Mortgage Loan Officers.

Additional duties include maintaining the main reception desk, participating in training and mentorship programs, and ensuring all tasks comply with company policies, investor guidelines, and state and federal regulations. Strong communication skills are essential for accurately informing internal and external stakeholders of project statuses and requirements. Proficiency in Microsoft applications (Teams, Outlook, Word, Smartsheet, and Excel) and the ability to meet tight deadlines are required.

• Assist with creation, review, and training of individual marketing materials in compliance with Sunflower Bank’s marketing requirements.
• Track and monitor co‑marketing submissions and materials.
• Communicate and distribute all marketing materials to new and existing Mortgage Loan Officers.
• Ensure all assigned duties comply with company policies, industry regulations, and legal requirements.
• Track open house, social media, and other marketing materials across the mortgage line of business.
• Participate in training programs and mentorship opportunities to develop basic understanding and skills for the role.
• Accurately inform applicant, loan officer, underwriter, or third parties of current project statuses and requirements.
• Maintain intermediate Microsoft application skills (Teams, Outlook, Word, Smartsheet, and Excel).
• Consistently meet tight deadlines regarding published turn times and departmental expectations.
• Maintain the main reception desk and provide in‑office support.
• Comply with company policy, contracts, investor guidelines, lending programs, and state and federal law and regulation.
• Perform the job in accordance with applicable industry laws, regulations, and company policies and procedures.
• Uphold Fair and Responsible Banking practices, Code of Ethics and Conduct guidelines.
• Participate in the Bank’s Community Reinvestment Act program.
• Perform other duties as assigned.

• Proficient in Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Professional and leadership qualities.
• Ability to maintain confidentiality.
• Attention to detail.
• Basic math skills.
• Data entry and interpersonal skills.
• Multi‑tasking skills.

Pay is dependent on knowledge, skills, abilities, experience, and location.

The physical demands of this position require the ability to perform essential job functions with or without reasonable accommodation. Employees may spend extended periods sitting or standing, using hands to operate computers or other equipment, and reaching for work‑related tasks. Regular walking may be required, along with occasional bending, stooping, kneeling, or climbing. The role may…