Corporate Treasury Services Specialist

Glacier Bancorp, Inc. (GBCI) is a regional bank holding company providing commercial banking services in 80 communities through 129 banking offices in Montana, Idaho, Colorado, Utah, Washington and Wyoming. GBCI offers an extensive benefits package that includes medical, dental, vision, life insurance, a retirement plan with employer match and profit sharing, paid vacation, holiday and sick leave.

The Treasury Management Services Specialist serves as a program lead and subject matter expert, ensuring a superior customer experience in all interactions for the support of Treasury Management Services (TMS). The role involves Insight Treasury Platform, commercial deposit products, online banking, ACH and wire origination, positive pay, remote deposit, enhanced account analysis (EAA), lockbox processing, and other TMS solutions. This position plays a critical role in executing the TMS client onboarding and implementation experience for high-value commercial online banking customers, and provides support and training to internal staff and/or external commercial customers while ensuring adherence to policy and procedures.

Serves as a system administrator for the Treasury Management and Commercial Cash Management solutions, setting up new clients with access to commercial online banking services including ACH, wires, positive pay, and remote deposit capture. Responsible for regularly monitoring and maintaining these systems to keep them operational and up-to-date, troubleshooting issues and configuring the platforms to align with client and organizational needs.

Works closely with the eBanking Supervisor – Commercial and TM to define and assign standard user roles and permissions within the Treasury Management and Commercial Cash Management platforms, ensuring both internal and external users have the appropriate level of access while maintaining security and compliance.

Provides superior customer service by promptly addressing customer inquiries and concerns received through various communication channels, paying close attention to detail for accurate responses. Supports division staff by answering inquiries regarding commercial cash/treasury management services and internal policies and procedures, and may provide training, troubleshooting assistance, and other support to improve team efficiency.

Translates complex product and service details into easily understandable language for non-technical stakeholders. Troubleshoots and resolves issues affecting Treasury Management and other commercial online banking services, serving as an escalation point when necessary, and acts as a liaison between the bank and vendors to address any treasury product services issues that arise.

Entry rate: $21.29+ per hour (calculated for Kalispell, MT). Washington applicants only:
Spokane, WA $23.79–$35.69 per hour;
Wenatchee, WA $24.12–$36.18 per hour. All compensation offers are individually analyzed based on geographic location, years of experience, and educational background.

This Corporate position may be located at an available bank division location across our nine‑state footprint in AZ, CO, , MT, NV, TX, UT, WA, or WY.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Administrative