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Bilingual Client Advocate
Job in
Spokane, Spokane County, Washington, 99254, USA
Listed on 2026-03-05
Listing for:
Virtual Vocations Inc
Full Time
position Listed on 2026-03-05
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Key Responsibilities Answer high volume inbound calls from prospective clients and deliver timely email support Provide excellent customer service and support to potential and current clients Enter and update client data accurately and schedule appointments with Financial Counselors
Required Qualifications , Training, and Education Bilingual proficiency in English and Spanish is required Ability to type 40 WPM at 80% accuracy Strong customer service skills, preferably in a fast-paced environment U.S. Citizenship is required due to contract requirements Professionalism and empathy when interacting with clients experiencing financial stress
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