More jobs:
Customer Service Assistant; Shopify E-commerce
Job in
Spokane, Spokane County, Washington, 99254, USA
Listed on 2026-01-13
Listing for:
Remote VA
Full Time
position Listed on 2026-01-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Ecommerce, Office Administrator/ Coordinator, Retail Associate/ Customer Service -
Retail
Customer Service Rep, Ecommerce, Office Administrator/ Coordinator, Retail Associate/ Customer Service
Job Description & How to Apply Below
We are looking for a detail-oriented Customer Service Assistant to join our team. This role involves managing order status updates, Shopify orders, vendor communication, invoice reconciliation, and purchase order tracking. The ideal candidate should be highly organized, proactive, and experienced in handling customer service emails and vendor interactions.
Key Responsibilities:
- Process and update Shopify orders, ensuring accuracy and timely fulfillment.
- Communicate with vendors to coordinate shipments, track orders, and resolve issues.
- Manage customer inquiries via email and other communication platforms.
- Reconcile invoices and track purchase orders (POs).
- Utilize Excel, Shopify, VRP, Brightpearl, Slack, and Front App to manage workflows.
- Ensure seamless coordination between vendors, customers, and internal teams.
Assistant Customer Service
• Spokane, WA, US
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