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Showroom​/Customer Service Representative

Job in Spokane, Spokane County, Washington, 99254, USA
Listing for: Bath Planet
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, Retail Associate/ Customer Service
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Showroom / Customer Service Representative

Showroom / Customer Service Representative

Location: Spokane Valley

Pay: $17.13–$20.00 DOE + Commission + Benefits Employment Type: Full-Time

Regular

Schedule:


Tuesday–Friday: 10:00am–7:00pm
Saturday: 8:00am–5:00pm

Important: Hours will vary during home shows, special events, and peak seasons.
Availability to work weekends to cover home shows is mandatory.

About the Role

NW Bath Specialists is looking for a reliable, high-energy showroom / customer service representative who enjoys working with customers and wearing multiple hats. This is a front-facing role that combines phone work, showroom assistance, and event support. If you’re flexible, coachable, and customer-focused, we’ll train you to succeed.

Responsibilities
  • Handle inbound and outbound customer calls
  • Greet and assist customers in the showroom
  • Schedule in-home consultations and follow up with leads
  • Maintain accurate records using CRM software
  • Provide excellent customer service from first contact to appointment
  • Act as a jack of all trades
    , assisting with call center tasks, showroom needs, and events
  • Work required home shows and special events as scheduled
Qualifications
  • Experience with inbound and outbound calls preferred
  • Strong communication and customer service skills, over the phone and in person
  • Good time management and organizational abilities
  • Flexible schedule and ability to adapt to changing needs

    High school diploma or GED required
  • Reliable transportation
  • Positive attitude and team-oriented mindset
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