Operations Administrator

Operations Administrator

Position at Sharpsmart UK.

We are looking for an organized, detail-focused Operations Administrator to join our team s role is perfect for someone who enjoys variety, takes pride in accuracy, and thrives in a fast‑paced environment. You will support the smooth running of customer orders, coordinate between departments, and ensure our processes run efficiently from start to finish.

You’ll work closely with internal teams to ensure customer needs are met, performance targets are achieved, and standards are consistently high. If you enjoy solving problems, improving systems, and keeping things running seamlessly behind the scenes, this could be the ideal next step.

This is a full‑time role Monday to Friday – immediate start available.

• Manage the full administration of customer orders from placement through to invoicing
• Review and analyse data to verify requirements and coordinate with internal teams to meet customer needs
• Work towards established Service Level Agreements and ROI targets
• Interpret and report on data to support performance metrics, improve processes, and drive efficiencies
• Maintain accurate records, files, and documentation (both electronic and hard copy)
• Provide administrative support for internal requests and operational activities

• 2+ years of administrative experience (retail, operational, hospitality or corporate)
• Strong knowledge of administrative processes and procedures
• Intermediate to advanced computer skills (Microsoft Office suite, etc.)
• Strong communication skills, both written and verbal
• Proven experience in improving processes and procedures
• A positive “can‑do” attitude with an ability to meet new challenges and changes with an open mind
• Ability to react positively to sudden and unexpected changes in demand
• Strong attention to detail, all work accurate and performed to a high standard
• Excellent organizational skills

• Competitive salary package plus bonus potential
• Pension
• Private healthcare and dental care options
• Employee benefits scheme including financial planning, gym scheme, discounts across a range of retail, days out & leisure, travel, motoring, food & drink, and much more
• Genuine investment throughout your career for professional development
• Company events and networking opportunities
• Stability as an essential service to healthcare, ensuring a non‑seasonal and stable business environment

Location:

United Kingdom.

We may use AI tools to support the hiring process. Final hiring decisions are made by humans.