Direct Support Professional

Direct Support Professional – The Arc of Opportunity in North Central Massachusetts

Join to apply for the Direct Support Professional role at The Arc of Opportunity in North Central Massachusetts
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Base pay: $20.40/hr – $21.42/hr sign‑On Bonus: $3,500 for new hires. Referral Bonus: $1,500 for current staff.

Sunday, Monday, Tuesday, Wednesday & Thursday 7:00 a.m. – 3:00 p.m. (40 hr/week).

Pay is $20.40/hr without MAP certification, $21.42/hr with MAP certification.

• Implement Individual Support Plans for individuals based on assessments, objectives, and goals.
• Provide light to medium maintenance/domestic functions associated with residential programs, including, but not limited to: shoveling snow, cleaning, laundry, cooking, grocery shopping and grounds keeping duties as assigned.
• Ability to transfer, change, shower assist with toileting and all personal care needs of the individuals supported.
• Works closely with Residential Managers and Assistant Residential Managers in delivering service standards of excellence and ensures operational compliance within assigned programs in accordance with Federal, State and agency regulations.
• Actively advocates for individuals served and demonstrates agency mission and values in all interpersonal and professional relations.
• Knowledgeable about community resources to better assist individuals served in achieving their goals while seeking to empower and enhance their quality of life.
• Conducts oneself professionally by maintaining respect, following regulations and agency policies and adhering to confidentiality requirements in all assigned duties.
• Attends mandatory trainings and meetings as assigned and required. Maintains all required certifications.
• Demonstrate knowledge of and commitment to agency mission and fundamental values.
• Cross functional communication skills, in written and oral English, which convey clear and concise information in a professional and respectful manner to individuals supported, family members/guardians, peers, government agencies, community partners and employees.
• Frequent driving of facility motor vehicles and vans.
• Additional duties as assigned.
• Physical demands include:
  Frequent standing, pushing, pulling, walking, stooping, lifting and twisting.

• High school diploma or GED is required.
• Experience in substance abuse and/or mental health field preferred.
• A valid driver’s license is required.
• Acceptable CORI/Fingerprinting and driving record are required at all times during employment with The Arc of Opportunity.
• Use of personal vehicles is required and must meet all state requirements to include valid registration, insurance, and safety standards.
• Ability to lift up to 50 lbs.; kneel, bend and carry items; and sustain periods of walking, standing, and sitting.
• Ability to physically assist individuals according to their needs and perform physical restraint if necessary.

• Demonstrated superior communication skills, both in verbal and written English.
• Functional and situational reasoning to follow policy, problem solve, exercise sound judgment, prioritize multiple tasks, and manage crisis.
• Computer literacy skills.

Full‑time employees receive a comprehensive benefits package including vacation and sick leave, paid holidays, health, dental, life, disability, and 401K. Advancement opportunities are available.

The Arc is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.

When an applicant with a disability needs an accommodation to have an equal opportunity to apply and/or interview for a job, they may request it orally or in writing through the VP of Human Resources.